Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Catherine Ledoux

Montreal,QC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Highly motivated Sales Associate with extensive customer service and sales experience.


Remarkable track record of driving increased revenue, improving customer buying experience and upholding company values with targeted markets.


Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Sales Associate

Roots
11.2019 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning cash, payment cards, and receipts to customers.
  • Played a pivotal role in four inventory preparation sessions, showcasing meticulous attention to detail and organizational skills.
  • Assisted customers by answering questions and fulfilling requests.
  • Actively participated in product knowledge training sessions to stay updated on new arrivals and ensure the ability to provide accurate information to customers.
  • Assisted in training new staff members, sharing expertise on customer service standards and sales techniques.

Third Key Holder

Payless ShoeSource Inc.
07.2017 - 08.2019
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Streamlined opening and closing procedures as integral member of store staff.

Education

Bachelor of Arts And Science - Linguistics

Concordia University
Montreal, QC
06.2024 -

Skills

Client Account Management

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Accomplishments

  • Exceeded individual and team sales targets consistently over the past four years.
  • Successfully contributed to the smooth execution of four inventory preparation sessions, ensuring accuracy and efficiency.
  • Recognized for adaptability and versatility in seamlessly working at multiple Roots locations that were not my primary stores.

Timeline

Bachelor of Arts And Science - Linguistics

Concordia University
06.2024 -

Sales Associate

Roots
11.2019 - Current

Third Key Holder

Payless ShoeSource Inc.
07.2017 - 08.2019

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Catherine Ledoux