Catherine Kirkland
Waterloo
Summary
Excelled in a fast-paced environment, enhancing service through effective communication and personalized service. Demonstrating a strong work ethic and exceptional memory retention, seamless integration from roles of server to bartender, significantly improving team efficiency. Possesses skills in time management and handling stressful situations contributed to streamlined operations and created an organized and efficient workplace environment.
Overview
3
3
years of professional experience
Work History
Server
Zak's Diner
07.2021 - 09.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Memorized and explained menu items and suggested appropriate options for food specifications and allergy concerns.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations while also taking initiative in other roles such as bartender, expeditor, prep and dishwasher.
Education
Bachelor of Science - Physics And Aviation
University of Waterloo
Waterloo, None04-2028
High School Diploma -
Holy Trinity High School
Ottawa, ON06-2024
Skills
- Time and task management
- Strong work ethic
- Memory retention
- Communication within stressful situations
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Server
Zak's Diner
07.2021 - 09.2024
Bachelor of Science - Physics And Aviation
University of Waterloo
High School Diploma -
Holy Trinity High School
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