Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cassiopeiae Eichhorst

Prince George,BC

Summary

At Save-On-Foods, I excelled as a Pharmacy Assistant, enhancing customer satisfaction by streamlining prescription processes and mentoring new staff. My expertise in drug inventory control and exceptional interpersonal skills significantly contributed to a more efficient and empathetic pharmacy environment, achieving a notable reduction in patient wait times.

Overview

18
18
years of professional experience

Work History

Pharmacy Assistant

Save-On-Foods
07.2007 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Merchandised over-the-counter goods and rotated stock.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Optimized supply chain for pharmacy goods, negotiating with suppliers for better terms.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Reduced waiting times for patients by implementing more efficient prescription filling process.

Education

Pharmacy

Sprott Shaw College
Prince George, BC
11.2005

High School Diploma -

DP Todd Secondary
Prince George, BC
06.2003

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • Supply restocking
  • POS system operation
  • Organizing supplies
  • Medication labels
  • Resolving complaints
  • Document filing
  • Verifying orders
  • Receiving incoming supplies
  • Processing payments
  • Drug inventory control
  • Supply management
  • Insurance billing
  • Interpreting orders
  • Insurance verification
  • Secure storage of medications
  • Insurance collaboration
  • Pharmacy law compliance

Languages

English
Native or Bilingual

Timeline

Pharmacy Assistant

Save-On-Foods
07.2007 - Current

Pharmacy

Sprott Shaw College

High School Diploma -

DP Todd Secondary
Cassiopeiae Eichhorst