Cassidy Touchette
Yorkton,SK
Overview
3
3
years of professional experience
Work History
Auto Claims Adjuster II
Saskatchewan Government Insurance
01.2024 - Current
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
- Analyzed insurance policies to determine coverage based on the terms and conditions outlines in the policy.
- Determined auto values and negotiated with customers to come to consensus for total loss settlement amount.
- Established an effective system for tracking and monitoring claims from initial report to final resolution, ensuring timely updates were provided to all relevant parties.
Auto Claims Adjuster I
Saskatchewan Government Insurance
04.2022 - 01.2024
- Started new claims for customers by phone or in person.
- Processed payments for auto repair shops, vehicle rental companies, cash settlements to customers etc.
- Determined liability for complex collision claims
- Prepared a variety of documents to support claim handling and settlements.
Education
Chartered Insurance Professional Designation -
Insurance Institute of Canada
Saskatchewan01-2026
High School Diploma -
Morinville Learning Center
Morinville, AB06.2019
Skills
- Strong analytical and investigative skills
- Efficient in Microsoft Word, Outlook, and Excel, also claim systems including GIS, and Guidewire
- Excellent communication skills
- Ability to work independently and manage time effectively
Languages
English
Timeline
Auto Claims Adjuster II
Saskatchewan Government Insurance
01.2024 - Current
Auto Claims Adjuster I
Saskatchewan Government Insurance
04.2022 - 01.2024
Chartered Insurance Professional Designation -
Insurance Institute of Canada
High School Diploma -
Morinville Learning Center
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