Cassidy Murphy

• Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
• Facilitated communication between customers, technicians, and other dealership departments to ensure a seamless service experience for all parties involved.
• Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
• Continuously updated personal knowledge of industry trends, new technologies, and best practices to provide the most accurate advice to customers.

• Kept shop areas neat, clean, and free of safety hazards.
• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Improved customer satisfaction by providing timely and accurate tire and lube services.
• Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
• Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
• Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Checked fluids, tires, brakes, and other systems as part of Number-point inspection.

Assisted customers with matching products to themselves and their needs.

Keeping organized to keep a well maintained area.

Kept stock and restocking shelves.

Took phone orders.

Handled cash and did cash out at end of day.

Worked alone as well as with a team.