Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Ana Csizmadia

VANCOUVER,BC

Summary

Seasoned in enhancing customer experiences and sales, my tenure at Aritzia Head Office honed my confident sales approach and organizational skills. Achieved significant sales growth through innovative strategies and exceptional service focus, leveraging over 10 years of customer service expertise. Excel at fostering team collaboration and driving success with a positive, results-oriented attitude.

Overview

8
8
years of professional experience

Work History

Key Holder Supervisor

HOT YOGA 28|2 on The Drive
09.2018 - 10.2024
  • Engaged arriving guests and streamlined check-in operations.
  • Managed routine tasks during pre- and post-class periods.
  • Participated in hot yoga sessions regularly, nurturing student community bonds.

Fashion Advisor

ARITZIA HEAD OFFICE
10.2021 - Current
  • Designed outfits that consistently surpassed client expectations, leading to $300 average sales per transaction.
  • Consistently exhibited professional conduct during the handling of client transactions.
  • Sustained role with Aritzia, being brought back each year over a 2-year period.
  • Cultivated new clients utilizing resources from head office call center and conducting large-scale in-store sales.

Fine Dining Server

WESTOAK | RESTAURANT
07.2022 - 01.2023
  • Provided quick service for food and beverage delivery, focusing on customer satisfaction.
  • Suggested innovative concepts for menu based on seasonally available ingredients.
  • Boosted workplace sustainability through the use of local produce in menus.
  • Achieved higher sales figures by developing attractive menu options tailored to customer demands and industry trends.
  • Collaborated with sommelier for tailored wine selections per guests' preferences and meals.

Bartender

THE LOCAL PUBLIC EATERY
05.2022 - 09.2022
  • Oversaw numerous tables concurrently while maintaining top service standards.
  • Established strong rapport with frequent patrons.
  • Boosted workplace morale by fostering effective teamwork.
  • Conducted training sessions to improve staff skills.
  • Boosted revenues by implementing successful upselling techniques for menu items.

Server Trainer

BRODEUR’S BISTRO
10.2017 - 01.2021
  • Instructed new team members on restaurant protocols.
  • Built and upheld positive rapport with trainees to drive effective learning outcomes.
  • Trained servers on order-taking techniques.
  • Facilitated better understanding and skill development in servers using proficient communication methods.

Server

EARL’S KITCHEN + BAR
11.2016 - 07.2019
  • Ensured timely delivery of meals and drinks with attention to detail.
  • Showcased ability to handle multiple tasks by supervising various tables simultaneously without sacrificing quality.
  • Enhanced workplace synergy by supporting coworkers during peak workloads.
  • Upheld standards of cleanliness to create an enjoyable atmosphere for guests.

Education

4 Years Travelling + Working Abroad
Europe, England, India, Japan, Vietnam, Bali

DIPLOMA -

HERITAGE PARK SECONDARY
Mission, BC
06.2013

Skills

    Organized & eye for precision

    Charismatic & optimistic

    Innovative, driven for success

    Extensive customer service of 10 years

  • Team training and development
  • Strong work ethic
  • Quality assurance
  • Guest experiences
  • Menu memorization
  • Upselling strategies
  • High volume dining expertise
  • Wine craft liquor pairing
  • Outstanding communication
  • Order accuracy and quality
  • VIP support & service
  • POS system operations
  • Rapid food expediting
  • Bar terminology preparation
  • POS system expertise
  • Knowledge of identification regulations
  • Efficient salesmanship

Timeline

Fine Dining Server

WESTOAK | RESTAURANT
07.2022 - 01.2023

Bartender

THE LOCAL PUBLIC EATERY
05.2022 - 09.2022

Fashion Advisor

ARITZIA HEAD OFFICE
10.2021 - Current

Key Holder Supervisor

HOT YOGA 28|2 on The Drive
09.2018 - 10.2024

Server Trainer

BRODEUR’S BISTRO
10.2017 - 01.2021

Server

EARL’S KITCHEN + BAR
11.2016 - 07.2019

4 Years Travelling + Working Abroad

DIPLOMA -

HERITAGE PARK SECONDARY

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Cassidy Ana Csizmadia