Cassidy Boone
Liverpool,NS
Summary
Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Overview
14
14
years of professional experience
Work History
Pharmacy Assistant
Atlantic Superstore Drugstore Pharmacy
05.2018 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Received incoming supplies and stocked in correct locations.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
Customer Service Supervisor
Atlantic Superstore
08.2011 - 05.2018
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Enhanced team productivity through regular coaching, feedback, and performance evaluations.
Skills
- Data entry
- Product restocking
- Medication dispensing
- Prescription interpretation
- Organizing supplies
- Verifying orders
- Receiving incoming supplies
- Pharmaceutical calculations
- Computer savvy
- Insurance verification
Timeline
Pharmacy Assistant
Atlantic Superstore Drugstore Pharmacy
05.2018 - Current
Customer Service Supervisor
Atlantic Superstore
08.2011 - 05.2018
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