Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cassandra Wells

Redwater,Alberta

Summary

Dedicated and results-driven professional seeking a position where I can leverage my skills and experiences to contribute effectively to an organization while expanding my expertise. I am eager to drive success and make meaningful contributions in a collaborative work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

TruGreen
03.2023 - Current
  • Proactively reached out to existing customers to discuss seasonal services, promotions, and follow-up on their satisfaction
  • Provided detailed information about available services and pricing structures
  • Maintained accurate records of customer interactions and scheduled appointments for on-site consultations.

Housekeeper/server

Motel 6
Trenton, ON
05.2022 - 10.2022
  • Maintained cleanliness and tidiness of guest rooms, ensuring a welcoming environment
  • Executed daily room cleaning tasks, including changing linens, replenishing amenities, and vacuuming
  • Collaborated with the maintenance team to report and address any issues in guest rooms promptly.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Sales Associate

S&P Data
11.2018 - 04.2022
  • Handled a high volume of inbound calls from customers, demonstrating effective time management and multitasking skills
  • Assisted customers with billing inquiries, account changes, and service-related concerns
  • Consistently met or exceeded performance metrics, including call resolution times and customer satisfaction ratings.

Sales Associate

Stitches
09.2017 - 04.2018
  • Maintained a tidy and organized sales floor, ensuring a pleasant shopping experience for customers
  • Provided excellent customer service, addressing inquiries, and assisting with fitting room experiences
  • Operated the cash register, processed transactions, and handled returns or exchanges with efficiency and accuracy.

Education

Bachelor of Arts - Psychology

Athabasca University
Athabasca, AB
07.2028

High School Diploma -

Quite Secondary School
Belleville, ON
07.2018

Skills

  • Excellent communication skills
  • Memory retention
  • Safe Food Handling
  • Food Running
  • Food safety practices
  • Allergy awareness
  • Dining area maintenance
  • Item promotion
  • Warm and Friendly
  • Reliable and Responsible
  • Payment Processing
  • Customer Needs Assessment

Certification

  • Certified liquor and food server, ProServe - 2023

References

Krista Austin - (613) 827-5749

Levi Barnes - (780) 699-0774

Victoria Bennett - (613) 827-0109

Timeline

Sales Associate

TruGreen
03.2023 - Current

Housekeeper/server

Motel 6
05.2022 - 10.2022

Sales Associate

S&P Data
11.2018 - 04.2022

Sales Associate

Stitches
09.2017 - 04.2018

Bachelor of Arts - Psychology

Athabasca University

High School Diploma -

Quite Secondary School
Cassandra Wells