Cassandra Robinson
Summary
Dedicated Personal Support Worker with experience at Bayshore Home Health, skilled in compassionate care and dementia support. Recognized for enhancing patient comfort and emotional well-being through active listening and effective communication. Proficient in infection control and meal preparation, ensuring optimal health outcomes while maintaining dignity and respect for clients.
Overview
4
4
years of professional experience
Work History
PSW
Bayshore Home Health
01.2021 - 03.2025
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Managed challenging behaviors displayed by dementia or Alzheimer''s patients using appropriate interventions and communication techniques.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
- Collaborated with healthcare professionals to ensure seamless delivery of services for optimal patient outcomes.
- Facilitated mobility assistance for patients with limited physical capabilities, utilizing proper body mechanics to prevent injuries for both parties involved.
- Contributed to interdisciplinary team meetings by sharing insights into clients'' psychosocial needs and suggesting appropriate support strategies.
- Provided respite care for family members, allowing them necessary breaks from caregiving responsibilities while ensuring continuous support for their loved ones.
- Participated in ongoing professional development to stay current on best practices in the field of personal support work, ensuring the highest quality of care for all clients.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Diploma In Financial Accounting -
Alison College
UKPSW -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, NoneSkills
- Meal preparation
- Emotional support
- Vital signs monitoring
- Compassionate care
- Dementia care
- Palliative care
- CPR certification
- Infection control
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Professional Working
Accomplishments
Caregiver of the year 2024
Timeline
PSW
Bayshore Home Health
01.2021 - 03.2025
Diploma In Financial Accounting -
Alison College
PSW -
Conestoga College Institute of Technology And Advanced Learning
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