Cassandra Otto-Simpson
Oshawa,ON
Summary
Dedicated team player with strong task orientation and excellent time management skills. Quick learner who actively seeks clarification to ensure understanding of tasks. Proven ability to collaborate effectively and meet deadlines consistently.
Overview
11
11
years of professional experience
Work History
Personal Support Worker
Fosterbrooke Long Term Care
Newcastle, Ontario
02.2023 - Current
- Partnered with healthcare teams to develop and implement tailored resident care plans.
- Supported residents in daily living activities and personal care to promote independence and dignity.
- Fostered emotional well-being by providing companionship and actively listening to residents' needs.
- Documented resident progress and communicated concerns to nursing staff.
- Trained new staff on caregiving procedures and best practices for residents.
Housekeeper
Amica Senior Lifestyles
Whitby, Ontario
02.2021 - 12.2022
- Maintained cleanliness and organization in resident living areas and common spaces, enhancing resident comfort and satisfaction.
- Managed laundry services, ensuring timely washing and folding of linens and clothing to support residents' daily routines.
- Implemented effective cleaning techniques for various surfaces and materials.
- Assisted residents with daily needs, fostering a supportive and comfortable living environment.
- Monitored supply levels and restocked cleaning products and personal items.
Commercial Cleaner - Supervisor
GDI
Oshawa, ON
10.2018 - 01.2019
- Supervised daily facility operations, ensuring adherence to safety and compliance standards.
- Trained staff on safety protocols and operating procedures, enhancing workplace safety awareness.
- Managed inventory of supplies and equipment, supporting uninterrupted operational flow.
- Performed clerical tasks including managing maintenance tickets, documenting run writing, organizing filing systems, and compiling daily progress reports.
Commercial Janitorial Cleaner
GDI
Oshawa, ON
02.2015 - 09.2018
- Transported trash to disposal areas in a timely manner.
- Executed daily cleaning tasks to consistently meet cleanliness standards within designated timeframes.
- Disinfected high-touch surfaces such as door handles and light switches on a regular basis.
- Kept workspace organized and free from clutter to promote a safe and efficient environment.
- Managed waste disposal and recycling according to safety protocols.
- Worked collaboratively with team members to enhance effectiveness of cleaning operations.
Education
Certificate - Personal Support Worker
Trillium College
Oshawa, ON01-2023
Skills
- Safety compliance
- Client management
- Training development
- Documentation management
- Quality assurance
- Time management
- Schedule coordination
- Team collaboration
- Attention to detail
- Effective communication
- Active listening
- Problem solving
- File organization
Timeline
Personal Support Worker
Fosterbrooke Long Term Care
02.2023 - Current
Housekeeper
Amica Senior Lifestyles
02.2021 - 12.2022
Commercial Cleaner - Supervisor
GDI
10.2018 - 01.2019
Commercial Janitorial Cleaner
GDI
02.2015 - 09.2018
Certificate - Personal Support Worker
Trillium College