Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Percival

North Bay,ON

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

3
3
years of professional experience

Work History

Personal Support Worker

Cassellholme
07.2021 - Current
  • Educated family members on best practices for supporting their loved one''s needs at home.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

Education

High School Diploma -

CTS Canadian Career College
North Bay, ON
06.2015

Skills

  • Safety Compliance
  • Behavior redirection
  • Supportive Companionship
  • Problem-Solving
  • COVID-19 Safety Policies
  • Strong Ethics
  • Documentation and Recordkeeping
  • Clear Communication
  • End of life care
  • Flexible schedule and availability
  • Relationship Building
  • Complex Problem-Solving

Languages

English
Full Professional

Timeline

Personal Support Worker

Cassellholme
07.2021 - Current

High School Diploma -

CTS Canadian Career College

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Crystal Percival