Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Kroeker

Airdrie,AB

Overview

2025
2025
years of professional experience

Work History

Medical Office Assistant

Pureform Radiology
07.2024 - Current
  • Scheduled and checked in patients for mammogram, BMD, pain management, ultrasound, and X-Ray appointments
  • Supported staff with adjusting exam times, handling delays, rebooking patients and communicating changes promptly to ensure smooth operation of the clinic.
  • Provided compassionate support to patients during check-in process, addressing concerns and answering questions as needed.
  • Used correct AHS billing codes corresponding to the requested exam
  • Triaged patients arriving for scheduled exams, walk-in x-rays and patients that needed to schedule appointments for future exams

Medical Office Assistant (Practicum)

Advanced Primary Care
  • Used EMR software (AVA) to manage patient records and files
  • Answered phone calls and directed to appropriate staff
  • Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice
  • Provided customer service to patients in a professional manner
  • Took vital signs and measurements

Administrative Assistant

Enhance Electric
09.2022 - 08.2023
  • Maintained files and filing
  • Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
  • Managed office supplies inventory and placed orders when necessary
  • Scheduled and confirmed appointments for customers
  • Day-to-day administrative tasks such as scanning, photocopying, and sending emails

Hostess

Alexander's Steakhouse & Pizzeria
10.2018 - 09.2022
  • Took reservations and to-go orders by phone
  • Answered customer questions and informed of accurate wait times
  • Greeted customers and provided them with menus
  • Monitored restaurant activity to determine seating and dining flow
  • Used point-of-sale system for transactions and order entry

Education

Certificate - Medical Office Assistant & Unit Clerk Program

SAIT
Calgary, AB
02-2024

Skills

  • Medical Terminology
  • Time-Management
  • Strong Communication Skills
  • Highly Reliable
  • Organization
  • Professionalism

Timeline

Medical Office Assistant

Pureform Radiology
07.2024 - Current

Administrative Assistant

Enhance Electric
09.2022 - 08.2023

Hostess

Alexander's Steakhouse & Pizzeria
10.2018 - 09.2022

Medical Office Assistant (Practicum)

Advanced Primary Care

Certificate - Medical Office Assistant & Unit Clerk Program

SAIT

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Cassandra Kroeker