Cassandra Johnson
Personal Support Worker
Toronto,ON
Summary
Compassionate Personal Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in interpersonal relationships, building report and trust with clients. Collaborative team player with strong clinical and interpersonal skills. Available weekdays and evenings.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
PSW Student Placement
Chartwell Retirement Residences
02.2022 - 04.2022
- Built strong relationships with clients to deliver emotional support and companionship.
- Collaborated with healthcare professionals to ensure seamless delivery of services for optimal patient outcomes.
- Maintained clients'' dignity by providing discreet assistance with personal hygiene tasks, such as toileting and incontinence care.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
Senior Waxing Expert
Fuzz Wax Bar
01.2015 - 11.2017
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.
Education
Personal Support Worker Diploma -
Seneca College
Toronto, ON 01.2021 - 05.2022
Skills
Attention to Detail
Reliability
Caring Companionship
Nutrition Support
Housekeeping tasks
Effective Communication
Teamwork and Collaboration
CPR/AED
Strong Ethics
Verbal and written communication skills
References
Available upon request
Timeline
PSW Student Placement
Chartwell Retirement Residences
02.2022 - 04.2022
Personal Support Worker Diploma -
Seneca College
01.2021 - 05.2022
Senior Waxing Expert
Fuzz Wax Bar
01.2015 - 11.2017