Shammi Shammi
Cambridge,Canada
Summary
Compassionate and dedicated Personal Support Worker (PSW) with hands-on experience in long-term care, home care, and community health environments. Adept at assisting with personal care, mobility, and daily living tasks while maintaining client dignity and independence. Strong communicator with a passion for providing high-quality, person-centered care.
Experienced with managing and overseeing daily operations in busy restaurant setting. Utilizes strong leadership and communication skills to maintain cohesive and efficient team. Track record of improving service quality and customer satisfaction through effective problem-solving and staff training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
PSW Student Placement
Henley Place
03.2025 - 04.2025
- Gained experience in dementia and Alzheimer’s care.
- Assisted with feeding, mobility, and recreational activities.
- Developed hands-on knowledge in using mechanical lifts and transfer techniques.
PSW Student Placement
Tri-County Mennonite Homes
01.2025 - 02.2025
- Assisted residents with daily personal care in a long-term care facility.
- Supported nursing staff in observing and documenting resident behavior.
- Practiced infection control and communication skills in a professional setting.
Server Supervisor
Swiss Chalet Restaurant
08.2019 - 04.2023
- Trained new servers on company policies, procedures, and best practices for exceptional guest service.
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
Education
Personal Support Worker Certificate -
Conestoga College
Kitchener, ON04.2025
General Arts And Science - Arts
Lethbridge College
Lethbridge, AB08.2020
Skills
- Personal care & hygiene assistance
- Medication reminders
- Meal preparation & feeding support
- Mobility & transfer assistance (Hoyer lift, gait belts)
- Companionship and emotional support
- Observing and reporting changes in client condition
- Infection prevention and control
- Documentation and charting
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Limited Working
Certification
First Aid , CPR-BLS
WHMIS certificate
PSW Certificate
Availability
Available Full time
Monday to Sunday
Timeline
PSW Student Placement
Henley Place
03.2025 - 04.2025
PSW Student Placement
Tri-County Mennonite Homes
01.2025 - 02.2025
Server Supervisor
Swiss Chalet Restaurant
08.2019 - 04.2023
Personal Support Worker Certificate -
Conestoga College
General Arts And Science - Arts
Lethbridge College
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