Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassandra Harwood

Cameron,Ontario

Summary

Efficient Administrator Coordinator with a proven track record of completing tasks swiftly and accurately. Proficient in time management, project coordination, and data analysis. Strong communication, problem-solving, and adaptability skills ensure seamless operations across various administrative duties.

Overview

13
13
years of professional experience

Work History

Sales and Administrator Coordinator

Wood-Mizer Canada
Lindsay, Ontario
08.2021 - Current
  • Managed the daily operations of the office, including scheduling appointments, ordering supplies, and responding to inquiries.
  • Developed administrative processes to improve efficiency within the organization.
  • Handled confidential information in a professional manner.
  • Organized travel arrangements for staff members in accordance with company policies.
  • Delivered essential customer support on demand
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Maintain paper and electronic filing systems, including confidential files, and may act as records liaison for the department/division.
  • Engaged in direct liaison with the Financing team to ensure timely invoice processing

Sales Administrator

Arctic Hot Tubs
Whitby, Ontario
09.2014 - 08.2021
  • Have clear communication skills aimed at understanding customers' needs and providing corresponding services.
  • Proven ability to grasp product knowledge and relay product information in a concise manner.
  • Liaison between all impacted departments to ensure proper communication and reporting practices.
  • Created tracking document for company's sales and progress.
  • Ensured proper completion of sales representatives' commission paperwork

Youth Coordinator

Princess Cruises
12.2013 - 01.2017
  • Worked on multiple Princess Cruise Ships, assisting with the delivery of activities and events for children ages three to seventeen.
  • Maintaining a safe and secure environment for the youth passengers participating in the program.

Horticulture

Toronto Zoo
Toronto, Ontario
05.2011 - 05.2014
  • Working for the Toronto Zoo, I was responsible for cutting and trimming grass around the zoo, as well as in the animal enclosures.
  • Also, I was in charge of planting and maintenance of flower beds.
  • I had to learn and obey the Health and Safety Act, as well as all other regulations outlined by the Toronto Zoo.
  • I also helped teach new employees to use equipment for the job.

Sales Associate

Bath and Body Works
10.2012 - 03.2014
  • Trained as a cashier in the beginning.
  • Processing purchases.
  • Maintaining inventory and cleanliness in the store.
  • Providing customer service on the Sales Floor.
  • Have clear communication skills aimed at understanding customers' needs and providing corresponding services.
  • Proven ability to grasp product knowledge and relay product information in a concise manner
  • Training in the inventory process.
  • Making sure inventory was organized and stocked on the sales floor.
  • Helped with floor sets when new merchandise was released or needed to be reorganized in the store.

Education

Human Resources Management Certification -

Fleming College
09.2020

Bachelor of Recreation & Leisure Studies - Community Recreation

Brock University
St. Catharines, Ontario
04.2013

Skills

  • Administrative Support
  • Office Administration
  • Time Management
  • Billing oversight
  • Effective Communication

References

References available upon request.

Timeline

Sales and Administrator Coordinator

Wood-Mizer Canada
08.2021 - Current

Sales Administrator

Arctic Hot Tubs
09.2014 - 08.2021

Youth Coordinator

Princess Cruises
12.2013 - 01.2017

Sales Associate

Bath and Body Works
10.2012 - 03.2014

Horticulture

Toronto Zoo
05.2011 - 05.2014

Human Resources Management Certification -

Fleming College

Bachelor of Recreation & Leisure Studies - Community Recreation

Brock University
Cassandra Harwood