Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Bennett

Cow Head,NL

Summary

Dynamic and detail-oriented professional with a strong background in customer service at Shallow Bay Motel & Cabins. Proven ability to enhance guest experiences through effective communication and efficient data entry. Skilled in managing high-volume calls while maintaining a welcoming environment, demonstrating exceptional time management and interpersonal skills.

Overview

10
10
years of professional experience

Work History

Student Assistant

Newfoundland and Labrador English School District
04.2017 - Current
  • Collaborated with educators to implement instructional strategies that enhance student learning experiences.
  • Computer literacy, lesson planning, classroom management, and record keeping.
  • Patience, empathy, communication, interpersonal skills, and observational skills.
  • Behaviour management, individualized instruction, and knowledge of assistive technology.
  • Hands on with the children to ensure a safe & happy environment which included board games, paper skills and book reading.

Front Desk Receptionist

Shallow Bay Motel & Cabins
04.2015 - Current
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls to appropriate departments.
  • Processed incoming and outgoing mail efficiently.
  • Maintained cleanliness and organization of front desk area.
  • Assisted with administrative tasks, including filing and data entry through a computer 5 star system.
  • Responded to inquiries promptly, providing information about services offered.
  • Collaborated with team members to improve front desk operations and customer service experience.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Education

High School Diploma -

Long Range Academy
Cow Head NL

Skills

  • Hands on with Adults & Children
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Data entry
  • Cash handling
  • Telephone etiquette
  • File organization
  • Filing
  • Skilled in software

Certification

  • ASD & Behavioural Interventions: Introduction for school personal.

Timeline

Student Assistant

Newfoundland and Labrador English School District
04.2017 - Current

Front Desk Receptionist

Shallow Bay Motel & Cabins
04.2015 - Current

High School Diploma -

Long Range Academy

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Cassandra Bennett