Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
16
16
years of professional experience
Work History
Staff Services Manager II
Payroll & Benefits Unit/CDCR
11.2023 - Current
Provide guidance, leadership, instruction and supervision for two Payroll & Benefits team and the Disability Management Unit to ensure consistency and efficiently in the processing of appointments, separations, miscellaneous pay and benefits
Plans and distributes workloads, rosters, and special projects and ensure completed staff work
Collaborates with supervisors, managers and executive staff regarding sensitive personnel matters, resolve the more complex issues and procedural changes
Serves as Subject Matter Expert on various personnel related workgroups
Participates in the recruitment process of team member for Human Resources
Collaboration in implantation of new programs such as HRTS and MyTime
Developed strong relationships with cross-functional teams for seamless collaboration in achieving organizational goals.
Ensure compliance with company policies and government regulations by developing comprehensive guidelines for employees to follow diligently.
Coordinated closely with HR personnel on matters related to employee benefits administration, payroll processing, leave requests, and other essential duties pertinent to staff services management.
Staff Services Manager I
Payroll & Benefits Unit/CDCR
02.2023 - 11.2023
Provide guidance, leadership, instruction and supervision the Associate Governmental Program Analyst, Senior Personnel Specialists and Personnel Specialists to ensure consistency and efficiently in the processing of appointments, separations, miscellaneous pay and benefits
Plans and distributes workloads, rosters, and special projects and ensure completed staff work
Collaborates with supervisor, manager and executive staff regarding sensitive personnel matters, resolve the more complex issues and procedural changes
Serves as Subject Matter Expert on various personnel related workgroups
Participates in the recruitment process of team member for Human Resources
Coordinated closely with HR personnel on matters related to employee benefits administration, payroll processing, leave requests, and other essential duties pertinent to staff services management.
Associate Governmental Program Analyst - Hiring & Recruitment Analyst
CSP-Sacramento
10.2018 - 02.2023
Responsible for the institution's recruitment and hiring process including processing all civil service certification lists used in filling vacancies set forth by CalHR/SPB and internal policies and procedures
Attend monthly vacancy meetings, working with various management to determine vacancies, organize hiring interviews, bulletin distribution, ensure appropriate documentation is included in hiring package, and ensure licenses and credentials are processed
Monitor and review all incoming applications for eligibility
Maintain background information relative to the certification lists and safe guard confidentiality of such materials
Prepare various correspondences relating to personnel management, employment inquiries and examines and provide recommendations
Provide expert assistance, direction, and consultation regarding recruitment and hiring practices
Audit certification process and personnel programs and identify any problems and prepare responses to investigations relative to delegated testing and personnel, and implement selected recommendations
Interpret and explain civil service laws and rules to institutional staff and to the private sector
Provide clarification and directions on policies and procedures relations to personnel
Study and analyze changes/amendments to law, regulations, and report potential impact
Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Associate Governmental Program Analyst
CSP-Sacramento
11.2016 - 10.2018
Provide consultative and analytical personnel information to managers and supervisors
Prepare pre-employment documents on all hires, i.e, new to state hires, promotions, transfers, reinstatement, demotions, LEAP, Training and Development Assignments
Complete Minimum Qualification determinations, Salary Determinations, Request for Personnel Actions and any additional special appointment situations
Prepare Out-of-Class justifications and monitor timelines for compliance
Advise managers on difficult personnel management issues
Research and prepare special justification or request for Institution and CDCR Headquarters review and approval
Analyze and administer applicable sections of CALHR/SPB laws and rules, Government codes, Collective Bargaining Unit Agreement, Management Memos and Administrative Directives
Analyze and prepare organization data in the preparation of the institution's organizational charts
Ensure accuracy and completeness of organizational charts, including position numbers, budgeted position authority, program unit designations
Conduct annual audit of confidential designation, Inmate Worker Supervision pay, Out-of-Class pay, retired annuitant, limited-term and Training and Development Assignment documentation ensuring compliance with audit requirements
Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Staff Service Analyst
CSP-Sacramento
08.2015 - 10.2016
Aid in facilitation of recruitment and selection of employees by preparing duty statements, organization charts, freeze exemptions and supporting documents for authorization of approval to appoint
Research and determine appointment type, classification qualifications, salary placement, and potential appointment restrictions
Prepare and submit justifications and requests for Managerial Appointments, Retired Annuitant Packages, Out-of-Class assignments, Confidential Designations and T&D Assignments and LEAP appointments
Ensure accurate organization charts based on non-medical institution operations
Confer with supervisors and managers to update duty statements for approval
Compile and maintain personnel audit systems and records of confidential designation, Inmate Worker Supervision pay, and limited-term assignments to maintain compliance with departmental directives
Interpret and administer DPA, SPB laws and rules, Government Codes, and Bargaining Units agreements to develop personnel policies and procedures
Established positive relationships with customers and other staff members.
Personnel Supervisor I
CSP-Sacramento/Folsom State Prison
05.2014 - 08.2015
Serve as a link between management and employees by researching complex personnel questions through government codes, subject matter website and numerous policy and procedure manuals, interpreted and administered bargaining units and helped resolve work-related issues
Work as a team member to analyze statistical data and reports to identify and determine causes of problematic personnel work processes in order to implement more efficient office practices for the benefit of staff and employees
Evaluate and assist in organization of Personnel Specialists through desk audits and one-on-one training
Analyze training needs to design employee development and foster a positive attitude toward department objectives
Consult and serve as a technical liaison between different departments within the institution and union officials
Advise managers and employees on state and federal employment regulations, collective agreements, benefits and compensation policies
Personnel Specialist
CSP-Sacramento
10.2010 - 02.2014
Evaluate job positions, determining classification range and correct salary
Compute and generate timely payment of wages for two-hundred plus employees including intermittent employees, overtime and salary advances
Ensure department compliance with federal and state laws as institution Non-Industrial and State Disability specialist
Provide assistance on the resolution of classification and salary grievances
Assist in preparing and maintaining personnel records and manuals
Administer employee benefits, saving plans and calculate retirement while corresponding with CalPers and insurance companies
Plan, evaluate and communicate methods and techniques for staff training on statewide accounts receivable guidelines and procedures
Office Technician
CSSP-Sacramento
08.2008 - 10.2010
Maintain records and compile statistical reports concerning mental health admissions and discharges into crisis beds and transfers to Department of Mental Health for Coleman audit
Collect and analyze data to ensure proper compliance in accordance with court mandates
Assist Chief Psychiatrist in monthly audits for Crisis beds
Team leader in development and implementation for new procedure of inmate application process into Department of Mental Health to ensure quick access and timely process of all documentation
Act as liaison between CDCR and Department of Mental Health staff
Communicate new crisis patient arrivals and transfers to appropriate staff
Education
Associate of Arts - Paralegal Studies
MTI
Sacramento
12.2002
Associate of Arts - Legal Office Administration/Court Reporting
Humphreys College
Gold River, CA
06.1998
Skills
Human Resources Management
Recruitment and Retention
Expertise in payroll and benefits administration
Strong leadership and team management abilities
Proficient in civil service laws and personnel regulations Excellent consultative and analytical skills
Effective communication and collaboration skills
Timeline
Staff Services Manager II
Payroll & Benefits Unit/CDCR
11.2023 - Current
Staff Services Manager I
Payroll & Benefits Unit/CDCR
02.2023 - 11.2023
Associate Governmental Program Analyst - Hiring & Recruitment Analyst
CSP-Sacramento
10.2018 - 02.2023
Associate Governmental Program Analyst
CSP-Sacramento
11.2016 - 10.2018
Staff Service Analyst
CSP-Sacramento
08.2015 - 10.2016
Personnel Supervisor I
CSP-Sacramento/Folsom State Prison
05.2014 - 08.2015
Personnel Specialist
CSP-Sacramento
10.2010 - 02.2014
Office Technician
CSSP-Sacramento
08.2008 - 10.2010
Associate of Arts - Paralegal Studies
MTI
Associate of Arts - Legal Office Administration/Court Reporting
Humphreys College
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