Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vanessa Casao

Stockton

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Staff Services Manager

CA Correctional Health Care Services
12.2023 - Current
  • Supervise and delegate assignments for a group of 7 analysts and support staff.
  • Review all phases of the appointment process and appointment documents to ensure legal hiring.
  • Provide technical assistance and oversight in the most difficult and complex HR management issues.
  • Monitor subordinate staff work activities to ensure compliance with all appropriate laws, rules, and regulations.
  • Prepare and present performance evaluations and address staff performance issues.
  • Meet with executive staff, institution management, and personnel staff to resolve complex HR issues.
  • Represent CCHCS HR at Division meetings.



Classification and Certification Analyst

California Air Resources Board
02.2023 - 12.2023
  • Responsible for all aspects of merit-based hiring to ensure consistent interpretation of SPB and CalHR laws and regulations.
  • Review, approved, and process hires using internal hiring process and procedures.
  • Post Job Controls, send contact letters, verify candidate eligibility, and review applications for minimum qualifications.
  • Analyze and approve various personnel requests including alternate salary placement, promotion-in-place, and internships.
  • Develop desk procedures and conduct training on personnel management issues.


Non-Punitive Termination Analyst

CA Correctional Health Care Services
05.2021 - 02.2023
  • Prepare complex or sensitive employee non-punitive termination actions.
  • Provide advice, guidance, and support to executives and field staff on the non-termination process.
  • Apply knowledge and interpretation of applicable laws, regulations and policies to ensure all non-punitive terminations are lawful.
  • Monitor and reconcile status of licensure for all licensed classifications at the twelve Northern California State Prisons.
  • Schedule, attend, and draft reviews of Skelly Hearings.

Field Liaison Analyst

CA Correctional Health Care Services
05.2019 - 04.2021
  • Acted as liaison between California Health Care Facility Executives and Human Resources HQ.
  • Recruit for various medical vacancies at the institution,
  • Analyze pre-employment documents for completeness.
  • Prepare hiring packages.
  • Live scan and IDs for new hires and contractors.
  • Maintain various reports to track vacancies and limited-term appointments.
  • Guide candidates through application and pre-employment process.
  • Provide service of non-termination notices.

Education

Bachelor of Arts - Anthropology

San Jose State University
San Jose, CA
05-2025

Associate of Arts - Anthropology

San Joaquin Delta College
Stockton, CA
05-2023

Associate of Arts - Interdisciplinary Studies - Social Science

San Joaquin Delta College
Stockton, CA
05-2023

Skills

  • Staff training and development
  • Organizational development
  • Recruitment and retention
  • Workforce planning
  • Human resources management
  • Compensation analysis
  • Interviewing techniques
  • Problem-solving abilities
  • Adaptability and flexibility
  • Analytical thinking
  • Effective communication
  • Planning and prioritization

Certification

  • Certified White Belt Training - June 2019
  • Completed Staff Work - June 2019
  • Skelly Hearing Training - August 2021
  • Certified Yellow Belt Training - March 2024

Timeline

Staff Services Manager

CA Correctional Health Care Services
12.2023 - Current

Classification and Certification Analyst

California Air Resources Board
02.2023 - 12.2023

Non-Punitive Termination Analyst

CA Correctional Health Care Services
05.2021 - 02.2023

Field Liaison Analyst

CA Correctional Health Care Services
05.2019 - 04.2021

Bachelor of Arts - Anthropology

San Jose State University

Associate of Arts - Anthropology

San Joaquin Delta College

Associate of Arts - Interdisciplinary Studies - Social Science

San Joaquin Delta College
Vanessa Casao