Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casandra Schneidersmann

Calgary,AB

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

7
7
years of professional experience

Work History

Hostess

Earl's Willow Park
04.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

HOSTESS & BUSSER

The Cattle Baron
04.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assist in taking out food, re-filling beverages.
  • Maintain cleanliness of foyer, hostess area, waiting area and applicable restrooms.
  • Clear, clean and set tables.
  • In charge of Skip the Dishes orders.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

BABYSITTER

Babysitting Club
09.2016 - Current
  • Offers age-appropriate fun and educational activities for children ages 6 months to 10 years old
  • Prepares healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
  • Observes play activities to identify positive behaviors and areas in need of improvement, implementing behavior direction where appropriate
  • Have established professional connections with families and children by encouraging open communication and delivering positive feedback.

DISHWASHER & HOSTESS, Via Cibo
08.2021 - 04.2022
  • Efficiently load and unload dishwashers, cleaning by hand large pots and grills often used by kitchen staff
  • Helps team meet expected demands by restocking work areas throughout restaurant, such as server stations and supply cupboards
  • Steps into additional roles during busy times to boost coverage of important stations
  • Keeps dishes, utensils and glassware clean and rotated following safety standards set by the restaurant
  • Washes equipment, surfaces, refrigerators and other areas and applies sanitizing chemicals
  • Completes extra cleaning work on garbage cans, racks, dry storage areas and fixtures to keep kitchen spotless
  • Greets guests as they walk in the restaurant
  • Provides attentive and professional customer services to guests
  • Communicates with customers and restaurant staff to address any concerns are promptly addressed
  • Assists with food delivery couriers with online orders.

Education

Bow Valley College
Calgary, Alberta
05.2024

All Saints High School
Calgary, Alberta
06.2022

Skills

  • Anticipate and address guest services
  • Excellent customer service
  • Servsafe Certified
  • Customer Loyalty
  • Active Listening and Communication
  • Reservation Coordination
  • Dining Area Maintenance
  • Greeting and Escorting Guests
  • Seating Assignment Preparation

Timeline

Hostess

Earl's Willow Park
04.2023 - Current

HOSTESS & BUSSER

The Cattle Baron
04.2022 - Current

DISHWASHER & HOSTESS, Via Cibo
08.2021 - 04.2022

BABYSITTER

Babysitting Club
09.2016 - Current

Bow Valley College

All Saints High School

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Casandra Schneidersmann