Carson F. Pierce
Santa Barbara
Summary
Seeking a sales position with room for advancement. Strategic-minded and professional Sales Manager promoting expertise in marketing paired with more than 9 years of field experience. Excels in streamlining processes to improve overall focus and efficiency. Valuable public speaker delivering benefits of products and services in personable presentations.
Overview
14
14
years of professional experience
Work History
Field Supervisor
Monarch Home Services
11.2024 - Current
- Led daily briefings by communicating project goals and expectations.
- Developed training materials for improved onboarding experience.
- Identified potential hazards to minimize risks on job site.
- Communicated project updates by preparing reports for management.
Direct to Home Energy Consultant
Sunrun
10.2023 - 11.2024
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Offered detailed fact-finding, research and analysis on energy industry topics to support senior consulting staff and experts across multiple projects.
- Reviewed project submittals for compliance with energy modeling requirements and practices pursued.
- Contributed to client interaction via email and conference calls.
Business Sales Manager
Verizon
03.2022 - 10.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Senior Multi Store Manager/Retail Training Associate
Verizon
07.2020 - 03.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
Owner
Santa Barbara Permit Service
08.2019 - 04.2021
- Worked with clients on planning, permitting, and development on new and existing construction
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Senior Multi Store Manager, Store Manager
Verizon
09.2019 - 07.2020
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Store Manager
Verizon
05.2017 - 09.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Representative
Verizon
06.2015 - 05.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
Sprint
08.2014 - 06.2015
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Sales Representative
RealtyStore.com
03.2013 - 08.2014
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
Cashier
World Market
02.2012 - 03.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Busser
Hollister Brewing Company
11.2010 - 02.2012
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High School Diploma -
Dos Pueblos High School
06.2011
Skills
- Employee Performance Evaluations
- Business Management and Development
- Client Needs Assessment
- POS Transactions
- Client Rapport-Building
- Team Recruiting and Onboarding
- Sales Quota Management
Timeline
Field Supervisor
Monarch Home Services
11.2024 - Current
Direct to Home Energy Consultant
Sunrun
10.2023 - 11.2024
Business Sales Manager
Verizon
03.2022 - 10.2023
Senior Multi Store Manager/Retail Training Associate
Verizon
07.2020 - 03.2022
Senior Multi Store Manager, Store Manager
Verizon
09.2019 - 07.2020
Owner
Santa Barbara Permit Service
08.2019 - 04.2021
Store Manager
Verizon
05.2017 - 09.2019
Sales Representative
Verizon
06.2015 - 05.2017
Sales Representative
Sprint
08.2014 - 06.2015
Sales Representative
RealtyStore.com
03.2013 - 08.2014
Cashier
World Market
02.2012 - 03.2013
Busser
Hollister Brewing Company
11.2010 - 02.2012
High School Diploma -
Dos Pueblos High School
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