Caroyln Richards
Toronto,Canada
Summary
Proven expertise in customer service and cash management, honed at renowned establishments like McDonald's Restaurant, MICHEL’s Bakery. Excelled in creating positive environments through effective teamwork and collaboration, significantly enhancing customer satisfaction and repeat business. Demonstrated exceptional organizational skills, ensuring smooth event execution and efficient food service operations.
Overview
5
5
years of professional experience
Work History
Volunteer
Toronto Carnival
08.2019 - 08.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Fast Food Worker
McDonald's Restaurant
04.2023 - 06.2023
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
Barista/Cashier
MICHEL's Bakery Cafe
11.2022 - 02.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Graphic Design -
George Brown College
09-2023
High School Diploma -
James Cardinal McGuigan Catholic
06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Multitasking Capabilities
- Cash handling / Management
- Safe Food Handling Practices
- Listening and Comprehension
- Organizational Skills
Languages
English
references
Kyona Brand, Manager From McDonald's
(416)-579-8384
Timeline
Fast Food Worker
McDonald's Restaurant
04.2023 - 06.2023
Barista/Cashier
MICHEL's Bakery Cafe
11.2022 - 02.2023
Volunteer
Toronto Carnival
08.2019 - 08.2024
High School Diploma -
James Cardinal McGuigan Catholic
Graphic Design -
George Brown College
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