Carolyn Vanston
Cambridge,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relationship-building skills. Dedicated to diversity and inclusion, leadership development, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
37
37
years of professional experience
1
1
Certification
Work History
DVP/General Manager
Hudson's Bay
10.2013 - Current
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, and strategic vision.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers, account executives and merchants through account development.
- Assisted in recruiting, hiring and training of team members.
- Helping to create a sense of community and belonging across our stores, I am an active member on our Inclusion Council and the DE&l store liaison.
General Manager
Zellers
09.1986 - 10.2013
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability.
- Maximized efficiency through coaching and developing management principles, industry practices, and company initiatives and procedures.
- Drove year-over-year growth while leading operations, strategic vision, and marketing.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Collaborated with cross-functional teams to develop innovative solutions.
- Assisted in recruiting, hiring and training of team members.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Associate of Arts - Fashion Design
George Brown
Toronto Skills
- Customer Service
- Diversity and Inclusion
- Human Resources/Organizational Experience
- Driving profitable year over year sales growth
- Leadership Development
- Operations
Languages
English
Professional Working
Certification
- Leadership Journey Training -2018
- McKinsey Academy- McKinsey Academy
certificate , Black Executive Leadership Program
Timeline
DVP/General Manager
Hudson's Bay
10.2013 - Current
General Manager
Zellers
09.1986 - 10.2013
Associate of Arts - Fashion Design
George Brown
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