Noon Attendant/Teachers Assistant(EA)Customer Service/Cashier HelperCustomer Service ManagerCustomer Service RepresentativeCustomer Service Representative/Customer Service Cashier
Work Type
Full TimePart Time
Important To Me
Work-life balanceCareer advancement
32
years of professional experience
Dedicated Noon Attendant and Teacher's Assistant with a strong work ethic and safety and rliability. Known for anticipating needs and maintaining smooth transitions, ready to contribute positively to the school environment.
Work History
Noon Attendant/Teachers Assistant(EA)
2 Months
St. Martha's School | 04.2026 - 06.2026
Assisted students with daily activities, ensuring a supportive and engaging environment.
Monitored classroom supplies, maintaining inventory and restocking as needed.
Collaborated with teachers to facilitate smooth transitions between classes and activities.
Implemented safety protocols to ensure student well-being during school events.
Provided assistance during lunch periods, promoting positive interactions among students.
Monitoring hallway and bathrooms making sure students are safe and where they should be.
Customer Service/Cashier Helper
14 Years 5 Months
Tim Hortons Allard Group | 09.2011 - 02.2026
Processed customer transactions efficiently using POS systems and cash handling procedures.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Prepare and hand out customers orders.
Extensive liaison with clients: assisted with sales, queries, and problem resolution, utilizing diplomacy and assertiveness to achieve beneficial outcomes.
Customer Service Manager
4 Years 2 Months
H&R Block, Calgary | 03.2008 - 05.2012
Proven expertise in all facets of office management and financial record keeping including bookkeeping and cash management
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Answered phone and booked customer appointments with the tax specialist
Customer Service Representative
2 Years
Health Tek, Calgary | 09.2004 - 09.2006
Resolved customer inquiries efficiently, ensuring high satisfaction and loyalty.
Collaborated with team members to streamline service processes and enhance workflow efficiency.
Trained new staff on customer service protocols and best practices for improved performance.
Managed escalated issues, providing effective solutions while maintaining composure under pressure.
Book appointments
Customer Service Representative/Customer Service Cashier
6 Months
Kacz' Kids, Calgary | 03.2003 - 09.2003
Resolved customer inquiries efficiently, ensuring high satisfaction levels.
Managed product returns and exchanges, streamlining processes for improved customer experience.
Trained and mentored new team members on service protocols and company policies.
Collaborated with team members to streamline checkout procedures.
Processed customer transactions efficiently using point-of-sale systems.
Cashier/Food Prep
3 Years
Mac's Convenience Store | 09.1999 - 09.2002
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer, ensuring proper balance at shift end.
Assisted customers with product inquiries and store navigation.
Collaborated with team members to optimize store layouts and displays.
Prepared and assembled food items according to standardized recipes and portion control guidelines.
Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
Food Services
4 Years
Peter Lougheed Hospital | 09.1995 - 09.1999
Prepared and served meals in compliance with health and safety standards.
Collaborated with team members to maintain efficient workflow during peak hours.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Followed supervisor instructions to complete tasks on time.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Database Clerk
1 Year 1 Month
Alliance Canada, Calgary | 08.1994 - 09.1995
Entered and verified large volumes of data with high accuracy.
Managed record keeping systems to ensure data integrity and accessibility.
Completed data entry tasks with accuracy and efficiency.
Education
High School Diploma
Bishop Grandin High School | Calgary, AB | 06-1988
Skills
Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Strong ability to anticipate problems and needs
Safety awareness
Exceptional time management and organizational skills in a time-sensitive environment.
Languages
French
Elementary
Interests
Cooking
Outdoor Recreation
Volunteering
Watching Movies and TV Shows
Music
Baking
Camping
Hiking
Road Trips
Singing
I like trying new recipes and food trends.
Timeline
Noon Attendant/Teachers Assistant(EA)
St. Martha's School
04.2026 - 06.2026Read More
Customer Service/Cashier Helper
Tim Hortons Allard Group
09.2011 - 02.2026Read More
Customer Service Manager
H&R Block, Calgary
03.2008 - 05.2012Read More
Customer Service Representative
Health Tek, Calgary
09.2004 - 09.2006Read More
Customer Service Representative/Customer Service Cashier