Work Preference
Professional Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Open To Work

Carolyn Van Spronsen

St. Martha's School
Calgary,AB

Work Preference

Desired Job Title

Noon Attendant/Teachers Assistant(EA)Customer Service/Cashier HelperCustomer Service ManagerCustomer Service RepresentativeCustomer Service Representative/Customer Service Cashier

Work Type

Full TimePart Time

Important To Me

Work-life balanceCareer advancement
32
years of professional experience

Dedicated Noon Attendant and Teacher's Assistant with a strong work ethic and safety and rliability. Known for anticipating needs and maintaining smooth transitions, ready to contribute positively to the school environment.

Work History

Noon Attendant/Teachers Assistant(EA)

2 Months
St. Martha's School | 04.2026 - 06.2026
  • Assisted students with daily activities, ensuring a supportive and engaging environment.
  • Monitored classroom supplies, maintaining inventory and restocking as needed.
  • Collaborated with teachers to facilitate smooth transitions between classes and activities.
  • Implemented safety protocols to ensure student well-being during school events.
  • Provided assistance during lunch periods, promoting positive interactions among students.
  • Monitoring hallway and bathrooms making sure students are safe and where they should be.

Customer Service/Cashier Helper

14 Years 5 Months
Tim Hortons Allard Group | 09.2011 - 02.2026
  • Processed customer transactions efficiently using POS systems and cash handling procedures.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Prepare and hand out customers orders.
  • Extensive liaison with clients: assisted with sales, queries, and problem resolution, utilizing diplomacy and assertiveness to achieve beneficial outcomes.

Customer Service Manager

4 Years 2 Months
H&R Block, Calgary | 03.2008 - 05.2012
  • Proven expertise in all facets of office management and financial record keeping including bookkeeping and cash management
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Answered phone and booked customer appointments with the tax specialist

Customer Service Representative

2 Years
Health Tek, Calgary | 09.2004 - 09.2006
  • Resolved customer inquiries efficiently, ensuring high satisfaction and loyalty.
  • Collaborated with team members to streamline service processes and enhance workflow efficiency.
  • Trained new staff on customer service protocols and best practices for improved performance.
  • Managed escalated issues, providing effective solutions while maintaining composure under pressure.
  • Book appointments

Customer Service Representative/Customer Service Cashier

6 Months
Kacz' Kids, Calgary | 03.2003 - 09.2003
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels.
  • Managed product returns and exchanges, streamlining processes for improved customer experience.
  • Trained and mentored new team members on service protocols and company policies.
  • Collaborated with team members to streamline checkout procedures.
  • Processed customer transactions efficiently using point-of-sale systems.

Cashier/Food Prep

3 Years
Mac's Convenience Store | 09.1999 - 09.2002
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer, ensuring proper balance at shift end.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to optimize store layouts and displays.
  • Prepared and assembled food items according to standardized recipes and portion control guidelines.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.

Food Services

4 Years
Peter Lougheed Hospital | 09.1995 - 09.1999
  • Prepared and served meals in compliance with health and safety standards.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.

Database Clerk

1 Year 1 Month
Alliance Canada, Calgary | 08.1994 - 09.1995
  • Entered and verified large volumes of data with high accuracy.
  • Managed record keeping systems to ensure data integrity and accessibility.
  • Completed data entry tasks with accuracy and efficiency.

Education

High School Diploma

Bishop Grandin High School | Calgary, AB | 06-1988

Skills

Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Strong ability to anticipate problems and needs
Safety awareness
Exceptional time management and organizational skills in a time-sensitive environment.

Languages

French
Elementary

Interests

Cooking
Outdoor Recreation
Volunteering
Watching Movies and TV Shows
Music
Baking
Camping
Hiking
Road Trips
Singing
I like trying new recipes and food trends.

Timeline

Noon Attendant/Teachers Assistant(EA)

St. Martha's School
04.2026 - 06.2026Read More

Customer Service/Cashier Helper

Tim Hortons Allard Group
09.2011 - 02.2026Read More

Customer Service Manager

H&R Block, Calgary
03.2008 - 05.2012Read More

Customer Service Representative

Health Tek, Calgary
09.2004 - 09.2006Read More

Customer Service Representative/Customer Service Cashier

Kacz' Kids, Calgary
03.2003 - 09.2003Read More

Cashier/Food Prep

Mac's Convenience Store
09.1999 - 09.2002Read More

Food Services

Peter Lougheed Hospital
09.1995 - 09.1999Read More

Database Clerk

Alliance Canada, Calgary
08.1994 - 09.1995Read More

Bishop Grandin High School

High School Diploma
Read More
Carolyn Van Spronsen