I am very experienced and successful as a sales representative with for professional services or products. I am highly energetic, professional and persuasive on the telephone and in person; being experienced in both fast food industry and retail. I am extremely persistent and tenacious in developing new business. Personable and creative in communicating effectively with clients form all cultures and economic levels. Possess an extensive contact network in Calgary for business development. Vast knowledge of the fast food industry works as well as some computer skills.
Overview
32
32
years of professional experience
Work History
Teachers assistant/noon attendant
St. Martha School
Calgary, Alberta
04.2026 - 06.2026
Customer Service/Cashier
Tim Hortons
Calgary, Alberta
01.2011 - 02.2026
Customer Service Manager
H&R Block
Calgary, Alberta
01.2003 - 01.2012
Sandwich Artist/Cashier
Keith's Deli
Calgary, Alberta
01.2006 - 01.2010
Customer Service/Cashier
Tim Hortons
Calgary, Alberta
01.2007 - 01.2008
Customer Service Representative
Health Tek
Calgary, Alberta
01.2004 - 01.2006
Customer Service Representative
Kacz' Kids
Calgary, Alberta
01.2003
Cashier/Food prep
Mac's Convenience Store
Calgary, Alberta
01.1999 - 01.2002
Food Services
Peter Lougheed Hospital
Calgary, Alberta
01.1995 - 01.1999
Database Clerk
Alliance Canada
Calgary, Alberta
01.1994 - 01.1995
Education
Grade 12 - undefined
Bishop Grandin High School
Skills
Office Management
Bookkeeping
Secretarial
Administrative
Clerical Functions
Staff Training
Direction
Motivation
Supervision
Database Maintenance
Sales
Client Liaison
Problem Resolution
Diplomacy
Assertiveness
MS Word
MS Excel
MS PowerPoint
MS Windows
Cover Letter
To whom it may concern;, I am looking forward to working in your company. I will be a good asset to your company. My strong negotiator and team-builder skills help implement and resolve challenges in the workplace. I enjoy working well with others. I am a hard worker, learn fast, and have been acknowledged for my excellent communications skills. I am well experienced in management, office skills and financial record keeping including filing, customer service, and cash management. Thank you for considering me., Yours truly,, Carolyn Van Spronsen
Interpersonal Communications
Acknowledged for excellent interpersonal and communications skills; culturally sensitive, develop rapport with staff, management and clients from diverse backgrounds.
Strong negotiator and team-builder skilled in evaluating, implementing and resolving challenges in the workplace.
Successfully maintained an award winning record of meeting goals and maintaining an outstanding customer relationship.
Administration Office Management
Proven expertise in all facets of office management and financial record keeping including bookkeeping and cash management.
Strong ability to anticipate problems and needs, saving time and money.
Exceptional time management and organizational skills in a time-sensitive environment.
Key Skills And Accomplishments
Diverse role managing bookkeeping, secretarial, administrative and clerical functions. I trained staff and provided direction, motivation and supervision., Updated and maintained an extensive database, allowing accurate records to be kept., Extensive liaison with clients: assisted with sales, queries, and problem resolution, utilizing diplomacy and assertiveness to achieve beneficial outcomes.
Volunteer Business Development Education
Camp councilor of Our Lady of Victor Camp
Childcare program for the St. Gerard's Church
Member of the Catholic Women's League of Canada
Holy Spirit Church Baking committee
Bishop Grandin High School, Calgary, AB, Grade 12
Infant Childcare CPR Program, Calgary
References
Levi Washington, Owner, Tim Hortons, Known 13 years, 403-630-8064
Harriet Velasco, Financial Advisor, Known 20 years, 403-238-5363
Colleen webber, Principal St. Martha's school,known 2.5 months, 403-614-8144
Christine Smith, Seamstress, Known 46 years, 250-508-1532