Caroline Zheng

Results-driven BA graduate with over 3 years of sales experience and expertise in customer service. Energized Senior Sales Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support. Proven leader adept at supervising teams and exceeding sales targets. Committed to continuous growth and seeking new challenges.

• Consistently maintain top 3 customer feedback scores within the Canadian middle-west region (Saskatchewan and Manitoba)
• Achieved 40% of total store sales revenue, ranking as top 5 salesperson in Canadian middle-west region.

• Proficient writing skills developed through the completion of complex historical, political, and philosophical bachelor's degree education.
• Data management and research skills developed through the completion of higher education.
• Exceptional organization developed through organizing and managing store layout, inventory, and displays.
• Strong cash handling abilities, including managing cash registers, processing transactions, and reconciling daily totals.
• Effective leadership skills demonstrated through acting as a leader in managing store operations, training new staff, and supervising daily activities.
• Excellent communication skills honed through providing outstanding customer service and effectively communicating with team members and management.
• Video and music editing skills by using VEGAS pro, Audacity.