Tiffany Mosley
Burnaby,BC
Summary
Dynamic Senior Sales Representative with a proven track record at, excelling in lead management and client relationship management. Achieved significant sales growth through innovative strategies and effective communication. Skilled in sales forecasting and team leadership, driving efficiency and enhancing customer satisfaction. Committed to delivering exceptional results in competitive environments.
Overview
29
29
years of professional experience
Work History
Senior Sales Representative
Vitelle Dermatology
Vancouver, BC
01.2015 - 03.2025
- Facilitated the processing and management of all provided leads.
- Accountable for maximizing commissionable sales and responsible for having an ongoing obligation to resolve questions and concerns of customers.
- Trained on product and responsible to make recommendations to potential and established clientele to optimize revenue.
- Implemented innovative approaches to improve overall efficiency of the sales department.
- In addition to this role, I was also tradeshow supervisor which involved co-ordinating all aspects of tradeshow logistics and set-ups, as well as supervision of all tradeshow team members.
Sales and Warehouse Manager
Trollbeads Canada Ltd.
01.2012 - 01.2014
- Process and management of all customer accounts.
- Management of stock quality control.
- Facilitated communication between sales and purchasing teams to enhance shipment percentages.
- Oversee all operations of sales support team.
- Oversight of external sales representatives' product lines.
Customer Account Representative
IBB International Ltd.
01.2005 - 01.2012
- Managed four largest customer accounts across Canada as Account Executive.
- Skilled in utilizing EDI (Electronic Data Interchange) system to procure, process, and distribute data to all major customers.
- Guaranteeing all orders and associated requirements are fulfilled with efficiency and effectiveness.
- Compiled weekly sales and booking figures while implementing a refreshed aesthetic.
- Created and implemented reports on shipments and fulfillment rates to enhance decision-making. Utilized reports to drive significant increases in company sales.
- Facilitated collaboration among sales, purchasing, and accounting teams to enhance shipment percentages and minimize fines.
- Managed office supply inventory to ensure adequate availability at all times.
Negotiated with suppliers to secure favorable contracts and reduce costs.
Achieved significant cost savings on paper expenses over three years.
Sales and Administrative Assistant
Vivid Graphics Ltd.
Vancouver, BC
01.2003 - 01.2005
- Assistance to 3 sales managers.
- Responsible for bringing in additional sales when requested.
- Managed daily office operations including reception, mail handling, filing, courier services, invoicing, and database oversight.
- Daily bank deposits and maintenance of petty cash.
- Streamlined ordering and maintenance of office supplies and equipment.
Established supply contracts and pricing guidelines to enhance procurement processes.
Oversaw inventory levels to ensure adequate availability of essential office supplies.
Introduced structured protocols for managing office equipment effectively.
Sales Assistant
IBB International Ltd.
01.1996 - 01.2003
- Supported sales manager by developing sales and merchandise-related programs.
- Skilled in utilizing EDI (Electronic Data Interchange) system for procuring, processing, and distributing to major customers.
- Serve as primary liaison for all Independent customers.
- Performed daily gold and silver price updates, with reports from Kitco.
- Compilation of all export declaration documentation.
- Managed inventory and ensured sufficient office supply levels while supervising office equipment
Education
Bachelor’s Program - Corporate Business and Administration
Granton Institute of Technology
Skills
- Lead management
- Sales forecasting
- Client relationship management
- Inventory control
- Data analysis
- Tradeshows coordination
- Customer service
- Team leadership
- Effective communication
- Sales presentations
- Cross-selling strategies
- Customer support
- Product and service sales
- Account management
- Strategy development
- CRM management
- Client account management
- Staff training
- Closing deals
- Customer needs assessment
- Upselling strategies
- Key account management
- Sales supervision
- Sales closing
- Time management abilities
- Sales reporting
- Problem solving
Timeline
Senior Sales Representative
Vitelle Dermatology
01.2015 - 03.2025
Sales and Warehouse Manager
Trollbeads Canada Ltd.
01.2012 - 01.2014
Customer Account Representative
IBB International Ltd.
01.2005 - 01.2012
Sales and Administrative Assistant
Vivid Graphics Ltd.
01.2003 - 01.2005
Sales Assistant
IBB International Ltd.
01.1996 - 01.2003
Bachelor’s Program - Corporate Business and Administration
Granton Institute of Technology
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