Caroline Christopherson
Calgary,AB
Summary
I have been very fortunate in my professional life to gain a lot of experience and develop varied skill sets in multiple industries. I am adaptable and I have the ability to work well alone but I also excel in a team environment. I do well in high stress situations and problem solving is one of my strengths. I have a background in training so I am confident with my ability to defuse high stress situations and demonstrate patience and understanding. Along with the above mentioned I will also bring a strong sense of dedication, motivation and responsibility to my employer and look forward to growing within the company.
Overview
19
19
years of professional experience
Work History
Customer Relations Lead/Bookkeeper
VDG Salumi Inc
Calgary, Alberta
10.2021 - Current
- Provide support to customers regarding product inquiries and orders.
- Resolve escalated customer issues in a timely manner.
- Manage logistics regarding delivery and ordering shop supplies
- Reduced financial discrepancies by verifying accounting statements.
- Manage accounts payable and receivable, including invoicing and payment processing.
- Handled bi-weekly payroll services for company employees.
Butcher
Calgary Co-p
Calgary, Alberta
10.2019 - 09.2024
- Educated customers on meat choices and preparation methods to increase sales.
- Received and processed customer orders for meat products.
- Cleaned and sanitized work areas to maintain health standards.
- Prepared cuts of beef, pork, veal, lamb and poultry to customer specifications.
- Operated slicers, grinders and other butcher shop equipment safely.
- Rotated products to decrease chance of meat spoiling and reduce waste and loss of profits.
- Evaluated meat temperatures for safety and quality and kept detailed records of heat statuses.
System Administrator
Syncrude Identification Station
Fort McMurray, Alberta
10.2005 - 09.2024
- Maintained filing system for important documents such as contracts and invoices.
- Updated databases with new employee information, job changes and terminations.
- Performed data entry tasks into computer databases from paper documents.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
Heavy Equipment Operator
Imperial Oil Limited
Fort McMurray, Alberta
06.2012 - 08.2024
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Performed routine inspections on all heavy machinery prior to use.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Participated in a peer mentoring program.
Heavy Equipment Operator
Syncrude Canada Limited
Fort McMurray, Alberta
10.2006 - 01.2024
- Operated multiple pieces of heavy equipment in a safe and efficient manner for an oil sands mining project.
- Performed routine inspections on all heavy machinery prior to use.
- Utilized GPS systems to accurately plot out job sites for excavation purposes.
- Followed safety protocols while operating machinery in order to avoid accidents or injuries.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Peer mentor to new operator
Heavy Equipment Operator
CNRL
Fort McMurray, Alberta
02.2010 - 05.2012
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
- Operated equipment to move and position raw materials or finished components.
- Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
- Trained new employees to to become safe and knowledgeable heavy equipment operators
Education
Diploma - Applied Nutrition Science
Elevated Learning Academy
Calgary, AB04-2021
Certificate of Technical Studies - Butchery And Charcuterie Management
SAIT
Calgary, AB08-2019
Batchelor of Arts And Science - Political Science
Trent University
Peterborough, ON04-2005
Skills
- Exceptional communication
- Active Listening
- Upselling techniques
- Problem-solving abilities
- Attention to detail
- Problem Resolution
- Training and mentoring
- Strong leadership
- Multitasking
Affiliations
The Outdoors
Gardening
Culinary
Team Sports
References
References available upon request.
Timeline
Customer Relations Lead/Bookkeeper
VDG Salumi Inc
10.2021 - Current
Butcher
Calgary Co-p
10.2019 - 09.2024
Heavy Equipment Operator
Imperial Oil Limited
06.2012 - 08.2024
Heavy Equipment Operator
CNRL
02.2010 - 05.2012
Heavy Equipment Operator
Syncrude Canada Limited
10.2006 - 01.2024
System Administrator
Syncrude Identification Station
10.2005 - 09.2024
Diploma - Applied Nutrition Science
Elevated Learning Academy
Certificate of Technical Studies - Butchery And Charcuterie Management
SAIT
Batchelor of Arts And Science - Political Science
Trent University
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