Carole Lamb
Nepean,ON
Summary
Dedicated and friendly Medical Office Assistant with a strong background in managing medical records and scheduling patient appointments. Known for exceptional communication skills and attention to detail, contributing to a supportive environment for patients and healthcare teams.
Overview
34
34
years of professional experience
2
2
Certifications
Work History
Medical Office Assistant
Activecare Medical Group
Ottawa, Ontario
09.2023 - 01.2026
- Executed clerical duties including filing documents, entering data into computer system, and photocopying forms to support office operations.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Organized and maintained medical records in electronic health record system to ensure accessibility and compliance.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Recorded vital signs including temperature, pulse rate, respiration rate, and blood pressure to aid in patient assessments.
- Maintained a clean work environment by adhering to infection control protocols and instrument reprocessing.
- Accurately entered billing codes into the computer system for reimbursement purposes.
Early Childhood Assistant
Kids & Company
Ottawa, Ontario
01.2017 - 09.2023
- Coordinated and implemented age-appropriate educational activities to enhance children's learning experiences.
- Aided teachers in maintaining positive classroom environments and effectively managing student behavior.
- Collaborated with parents to address children's needs and development progress.
- Created play-based learning experiences to foster social skills and creativity among children.
- Monitored children's safety during indoor and outdoor activities consistently.
- Participated in training sessions to enhance early childhood education techniques.
- Maintained records of children's progress and development.
Home Daycare Provider
Self Employed
Nepean, Ontario
02.1992 - 01.2017
- Fostered a nurturing atmosphere that encouraged children's emotional growth.
- Facilitated creative expression through art projects, storytelling, and imaginative play to enhance children's cognitive and emotional skills.
- Coordinated age-appropriate games that supported physical activity and social interaction among children.
- Managed meal preparation ensuring nutritional guidelines were followed.
- Provided regular updates to parents on child progress and activities to foster strong parent-provider relationships.
- Administered first aid and CPR to ensure immediate medical assistance.
- Evaluated supplies inventory regularly ensuring adequate resources are available at all times.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, Ontario04-1991
Skills
- Medical records management
- Appointment scheduling
- Vital signs monitoring
- EMR software
- Front desk management
- Payment processing
- Instrument reprocessing
- Phone and email etiquette
- Team player
Languages
English
Full Professional
French
Professional
Certification
Medical Device Reprocessing
Timeline
Medical Office Assistant
Activecare Medical Group
09.2023 - 01.2026
Early Childhood Assistant
Kids & Company
01.2017 - 09.2023
Home Daycare Provider
Self Employed
02.1992 - 01.2017
Bachelor of Arts - Psychology
Carleton University