Carmen Smith
Calgary,AB
Summary
Dynamic professional with a proven track record at 12 Step, adept in verbal and written communication and problem-solving. Excelled in building relationships and guiding individuals through recovery, leveraging people skills and recovery experience. Demonstrated ability to work effectively both independently and in team settings, significantly contributing to community service and support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Support Worker
Fresh Start Recovery
09.2023 - Current
- Established trust with clients by maintaining confidentiality and ensuring privacy.
- Answered wait list check ins.
- Completed intakes upon client arrival.
- Completed discharges when necessary.
- Organize and facilitate medical appointments for the day.
- Dispensed medication accordingly.
- Conduct drug and alcohol tests when directed or required.
- Supporting Clients and directing them to the appropriate support.
Sponsorship
12 Step
08.2021 - Current
- Built relationships with women in recovery
- Guide women thru the 12 Steps
Volunteer
12-Step Fellowships
01.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Addictions & Community Health Professional Diploma
Sundance College
Calgary, AB01.2024
Certification
AHS- Trauma Informed Care
AHS- FOIP Certificate
AHS- Harm Reduction- Making a Difference in Practice
AHS CACCF- SPRAM Training Program
CPI Nonviolent Crisis Intervention
Red Cross First Aid- CPR- Level C
Alberta Family Wellness- Brain Story Certificate
St.Jhons Ambulance Opioid Poisoning Response Training Certificate
Class 5 Diver's License
Clean Drivers Abstract
Timeline
Client Support Worker
Fresh Start Recovery
09.2023 - Current
Sponsorship
12 Step
08.2021 - Current
Volunteer
12-Step Fellowships
01.2021 - Current
Addictions & Community Health Professional Diploma
Sundance College
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