CARLY MANLEY
Peterborough,ON
Summary
Extensive experience providing quality customer service to ensure repeat business. Keen passion for working with customers. Punctual, resourceful and creative problem solver personable, dedicated, hardworking employee with good attention to detail. Bondable
Overview
7
7
years of professional experience
Work History
Sales Associate - Key Holder
East Bank Variety Store
Peterborough, ON
01.2020 - 07.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Managed multiple customers and telephone calls daily.
- Maintained records related to sales, returns and inventory availabilty.
- Applied security and loss prevention.
- Answered customer questions.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Prepared cash deposits.
- Solved customer challenges by offering relevant products.
Beauty Advisor
Sally Beauty
Peterborough, ON
01.2018 - 01.2020
- Recommended specific hair and beauty products to meet individual customer needs.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated cosmetic application best practices to achieve desired styles
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments
- Processed accurate credit, debit, check and cash sales transactions for more than 30 customer orders per day
Operations/Sales Associate
Value Village
Peterborough, ON
01.2015 - 01.2018
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers
- Processed product returns and assisted customers with other selections
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Sales Associate
Recycled Kids
Peterborough, ON
01.2014 - 10.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped new parents search for affordable purchases.
Education
Diploma -
Secondary School, Thomas A. Stewart Secondary School
06.2015
Skills
- Stocking and replenishing
- Sales trends
- Shipment processing
- Adapt to diverse groups
- Problem-solving skills
- Point of sale operation
- Cash Handling
- Merchandising understanding
Additional Information
References available upon request.
Timeline
Sales Associate - Key Holder
East Bank Variety Store
01.2020 - 07.2021
Beauty Advisor
Sally Beauty
01.2018 - 01.2020
Operations/Sales Associate
Value Village
01.2015 - 01.2018
Sales Associate
Recycled Kids
01.2014 - 10.2014
Diploma -
Secondary School, Thomas A. Stewart Secondary School