Purpose-driven supervisor with a decade of experience supervising operations. Expert in consistently completing task on time through outstanding training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
Overview
20
20
years of professional experience
Work History
Automation Supervisor/flow Simulator
United Parcel service Canada
Brampton, Canada
08.2021 - Current
Ensured compliance with safety regulations during Daily hub operations.
monitoring of cameras to detect photo eyes jams and other malfunction's.
Conducted debriefing sessions after each operation conclusions if necessary.
Performed systems readiness tests and inspections to verify adherence to specifications.
Communicated with engineering personnel to disable /enable system as needed.
Collaborate with feeders department for different equipment needs.
Supervisor of Operations
United Parcel Service Canada
Toronto, Canada
09.2018 - 08.2021
Maintained professional working relationships and promoted open lines of communication with staff
Conducted regular meetings with team members to discuss progress, address concerns, and set goals
Resolved conflicts between employees and departments
Organized job rotations among employees for maximum utilization of resources
Addressed and mediated employee grievances and coordinated meetings with union representatives
Mentored employees in complex issue.
Drafted and monitored employee scheduling to support effective resource allocation
Coordinated office workflow to maximize productivity and labor resources.
Package Handler
United Parcel Service Canada
Toronto, Canada
11.2014 - 08.2018
Efficiently handled large volumes of packages within established time frames
Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
Adapted quickly to changes in workflow as needed while meeting production goals
Proficiently loaded packages onto trucks for delivery using safe lifting techniques
Collaborated effectively with team members to ensure timely completion of assigned tasks
Utilized problem-solving skills to resolve issues encountered during packaging processes
Successfully loaded trailers with freight weighing up to 1,000 pounds without incident or injury
Demonstrated strong organizational abilities by accurately labeling boxes according to their contents
Monitored package status throughout the delivery process and updated records accordingly
Achieved an outstanding record of safety by following proper procedures while unloading hazardous materials from trailers.
Police Corporal
Jamaica Constabulary Force (J.C.F)
Kingston, Jamaica
05.2004 - 11.2014
Mentored junior officers to develop their knowledge base and ensure they were up-to-date on departmental policies and procedures
Performed administrative tasks such as preparing reports, maintaining logs, records of activities, investigations
Reviewed case files for accuracy before presenting them in court as part of a prosecution's evidence package
Maintained detailed records of all arrests made; ensured accuracy of paperwork prior to submitting it to appropriate authorities
Managed and supervised personnel in a team environment, while ensuring adherence to departmental policies and procedures
Responded to requests and inquiries from general public and media
Coordinated daily operations of patrol officers, including assigning duties and evaluating performance.
Education
Some College (No Degree) - Agricultural Studies
Ebony Park HEART/NTA Academy
Clarendon, Jamaica
01-2003
Subjscts -
Titchfield High School
Portland , Jamaica
06.1997
Skills
Training and Mentoring Abilities
Effective Communication Abilities
Cross-functional Collaboration
Decision Making Competence
Adaptability and Flexibility
Process Improvement
Production Support
Electrical Troubleshooting
Customer Relations
Problem Solving Capabilities
Affiliations
Every weekend you can find me on some golf course. I am focus as you line up each shot, calculating the distance and wind direction with precision. I like to listen to the to the sound of the club connecting to the golf ball. At the end of the day, the joy of playing golf isn’t just about the score, but the peace I find on the course.
Accomplishments
I was “Supervisor of the Month” of February 2020, for outstanding performance, leadership, and commitment to the role as lead supervisor for one (1) year.
Timeline
Automation Supervisor/flow Simulator
United Parcel service Canada
08.2021 - Current
Supervisor of Operations
United Parcel Service Canada
09.2018 - 08.2021
Package Handler
United Parcel Service Canada
11.2014 - 08.2018
Police Corporal
Jamaica Constabulary Force (J.C.F)
05.2004 - 11.2014
Some College (No Degree) - Agricultural Studies
Ebony Park HEART/NTA Academy
Subjscts -
Titchfield High School
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