Carlson Johnson
Edmonton
Summary
Automotive professional with solid background in preventive maintenance and minor repairs. Known for delivering efficient/reliable service and ensuring customer satisfaction. Excels in team settings, adapting to varying workloads and maintaining high-quality standards. Skilled in using diagnostic tools and adhering to safety protocols.
Overview
16
16
years of professional experience
Work History
Lube Technician
Lube City
Edmonton
07.2016 - Current
- Ensured proper maintenance of customer vehicles through oil and filter changes.
- Kept shop areas neat, clean, and free of safety hazards.
- Suggested essential fire replacements to ensure vehicle safety.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles
Supervisor
Tim Hortons
Edmonton
11.2010 - 07.2016
- Managed departmental operations to maintain efficient workflow.
- Act as the cash manager, including setting up registers at opening and verifying cash at closing.
- Enhanced customer satisfaction by promptly responding to inquiries.
- Enhanced scheduling processes to maintain full coverage during peak hours while avoiding overstaffing.
Sales Associate
Walmart
Edmonton
07.2009 - 06.2011
- Assisted customers in finding products within the store.
- Boosted sales revenue through strong customer rapport.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Holmwood Technical Hogh School
Manchester, JamaicaSkills
- Problem solving
- Customer service
- Inventory control
- Inspecting vehicles
- Tire changing and rotation
- Dependable and responsible
Timeline
Lube Technician
Lube City
07.2016 - Current
Supervisor
Tim Hortons
11.2010 - 07.2016
Sales Associate
Walmart
07.2009 - 06.2011
Holmwood Technical Hogh School