Jake Ducusin
London,Canada
Summary
Professional with strong expertise in automotive maintenance, specializing in lubrication services. Adept at diagnosing and addressing mechanical issues, performing routine and preventive maintenance, and ensuring optimal vehicle performance. Known for collaborative approach, reliability, and adaptability to changing needs. Skilled in using various tools and equipment, maintaining safety standards, and delivering results efficiently.
Overview
13
13
years of professional experience
Work History
Lube Technician
Mr.Lube+Tires
05.2024 - 09.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Ensured customer trust with transparent communication about necessary services and repair costs.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
- Successfully met deadlines for scheduled services while maintaining a focus on accuracy during fast-paced shifts.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
E-commerce Associate and Graphic Designer (Contractor, Remote)
Black Diamond Sports
01.2016 - 01.2018
- Implemented quality control measures for incoming inventory, ensuring a high level of customer satisfaction with purchased products.
- Streamlined return process, resulting in quicker resolution times for customer issues.
- Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
- Managed inventory levels for accurate stock availability, reducing backorders and improving customer satisfaction.
- Developed strong relationships with vendors, resulting in better pricing and improved product offerings.
Visual Merchandiser
Richwell Philippines
01.2012 - 01.2015
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
Education
Motive Power Technician -
Fanshawe College
04-2025
Bachelor of Fine Arts - Advertising
University of Santo Tomas
06-2005
Skills
- Vehicle Diagnostics
- Maintenance & Repair
- Oil change expertise
- Problem Solving
- Attention to Detail
- Customer service
- Dependable and responsible
- Problem-solving
- Fluid checks
- Tire changing and rotation
- Safety checks
- Safety compliance
Timeline
Lube Technician
Mr.Lube+Tires
05.2024 - 09.2024
E-commerce Associate and Graphic Designer (Contractor, Remote)
Black Diamond Sports
01.2016 - 01.2018
Visual Merchandiser
Richwell Philippines
01.2012 - 01.2015
Motive Power Technician -
Fanshawe College
Bachelor of Fine Arts - Advertising
University of Santo Tomas
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