Carlo Melluso
Campbell
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Locanda Sorrento
01.2022 - Current
- Oversaw daily restaurant operations, ensuring smooth service and guest satisfaction.
- Managed staff scheduling, optimizing labor costs while maintaining service quality.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Assisted customers in selecting wines for various occasions.
- Conducted wine tastings to educate patrons on flavor profiles.
- Maintained inventory by organizing and restocking wine selections.
- Collaborated with suppliers to source premium wines for the store.
- Provided training to new staff on wine characteristics and service techniques.
- Developed wine pairing recommendations for food items offered.
- Researched emerging wine trends to enhance product offerings.
- Made wine recommendations with knowledge and confidence of correct wine and food pairings.
- Maintain employee records and update changes in compensation or benefits.
- Process payroll for employees using payroll software and HR systems.
- Prepare payroll reports for management review and compliance purposes.
- Managed daily operations of food and beverage services in a high-volume environment.
- Supervised staff training to ensure adherence to service standards and protocols.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Developed menus in collaboration with chefs to enhance guest experiences.
- Collaborated with vendors to source quality ingredients and supplies efficiently.
- Resolved customer complaints promptly to maintain high satisfaction levels among guests.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Prepared and served a variety of cocktails and beverages to customers.
Restaurant Manager
Amalfi cucina italiana
10.2020 - 01.2022
- Oversaw daily restaurant operations, ensuring smooth service and guest satisfaction.
- Managed staff scheduling, optimizing labor costs while maintaining service quality.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
Senior Catering Manager
Lakehouse Hotel & Resort
10.2020 - 01.2022
- Managed catering operations for large events at a premier resort.
- Coordinated with clients to design customized catering menus and services.
- Supervised catering staff to ensure high-quality service delivery.
Assistant Manager
Oceania Cruises Inc.
11.2019 - 11.2020
- Coordinated daily operations for guest services and onboard activities.
- Assisted in managing staff schedules and training programs for team members.
- Implemented new procedures to enhance guest satisfaction and operational efficiency.
Chef De Rang
Hotel Punta Tragara
01.2015 - 01.2018
- Supervised dining room staff to ensure top-quality service and guest satisfaction.
- Coordinated with kitchen team to facilitate timely food service and menu execution.
- Trained new team members on service standards and operational procedures.
- Managed reservations and seating arrangements to optimize table turnover.
- Executed strategic initiatives to maintain Michelin-star status through innovative menu development and customer satisfaction.
Assistant Maitre D' Hotel
The Church Palace
01.2012 - 01.2015
- Managed front-of-house operations to ensure exceptional guest experiences.
- Coordinated dining room flow, optimizing seating arrangements for efficiency.
- Trained and mentored junior staff on service standards and protocols.
- Implemented reservation systems to enhance guest management processes.
Education
High School Diploma -
Istituto Casanova
06.2012
Skills
- Staff management
- Payroll administration
- Inventory control
- Menu development
- Wine selection
- Wine pairing
Accomplishments
- Wtse first level sommelier
Certification
Sommelier course
- Certified First level Wset, [Company Name] - [Timeframe]
Languages
Italian
Native/ Bilingual
English
Native/ Bilingual
Spanish
Professional
Timeline
Restaurant Manager
Locanda Sorrento
01.2022 - Current
Restaurant Manager
Amalfi cucina italiana
10.2020 - 01.2022
Senior Catering Manager
Lakehouse Hotel & Resort
10.2020 - 01.2022
Assistant Manager
Oceania Cruises Inc.
11.2019 - 11.2020
Chef De Rang
Hotel Punta Tragara
01.2015 - 01.2018
Assistant Maitre D' Hotel
The Church Palace
01.2012 - 01.2015
High School Diploma -
Istituto Casanova