CARLISSE GOMEZ
Pickering,ON
Summary
Lively server experienced with cocktail service. Provides timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Bartender
The Pickle Barrel
05.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Personal Assistant
Century 21 - Realtor
2015 - Current
- Engage with clients in a friendly and professional manner while actively listening to their concerns.
- Organized personal and professional calendars.
- Able to quickly adapt to job changes
- Demonstrates accuracy, thoroughness, and orderliness in performing work assignments.
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Server
Jack Astors
05.2022 - 04.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Bottle Service Waitress
District Lounge
03.2021 - 10.2021
- Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Interacted casually with customers, taking drink and bottle orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Set up tables in between patrons to reduce wait times.
Education
Bachelor of Real Estate Management - Real Estate
Centennial College of Applied Arts And Technology
Scarborough, ON04.2027
Skills
- Articulate and well spoken
- Energetic
- Authentic
- Effective communication
- Customer relationship management
- Effective Customer Upselling
Timeline
Bartender
The Pickle Barrel
05.2023 - Current
Server
Jack Astors
05.2022 - 04.2023
Bottle Service Waitress
District Lounge
03.2021 - 10.2021
Personal Assistant
Century 21 - Realtor
2015 - Current
Bachelor of Real Estate Management - Real Estate
Centennial College of Applied Arts And Technology
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