Server/BartenderCustomer Service CashierAdministrative AssistantLine CookKitchen Supervisor
Work History
Server/Bartender
12 Years 8 Months
Buffalo Wild Wings | 32 st NE Calgary AB | 11.2013 - Current
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Skillfully promoted items on beverage lists and weekly restaurant specials.
Consistently offered professional, friendly and engaging service.
Requested and recorded customer orders, and computed bills
Presented menus to patrons and answered questions about menu items, making recommendations upon request
Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Managed guest checks, collected cash and processed credit cards
Trained new employees
Spoke with patrons to ensure satisfaction with food and service
Performed all transactions in a cordial, efficient and professional manner
Answered telephone calls and responded to inquiries.
Office Manager
11 Months
Handy Dandy Repair Services | 4104 19th ST NE Calgary AB | 05.2013 - 04.2014
Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
Managed executive calendar and coordinated weekly project team meetings.
Managed office supplies, vendors, organization and upkeep.
Directed guests and routed deliveries and courier services.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Maintained a clean reception area, including lounge and associated areas.
Organized all new hire, security and temporary paperwork.
Completed data entry, tracked resumes and maintained the applicant tracking system.
Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.
Server
8 Months
Cowboys Taphouse | Castleridge NE Calgary | 08.2012 - 04.2013
Built guest satisfaction and enjoyment.
Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.
Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
Entered orders into the computer system quickly and in proper sequence.
Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Immediately informed supervisors of any problems or unusual situations and took appropriate action.
Effectively and calmly resolved situations with intoxicated guests.
Accurately recorded sales, made correct change and prepared charge slips for guests.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Routinely checked identification of patrons purchasing alcoholic beverages.
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Kitchen Supervisor
1 Year 11 Months
The Barley Mill | Barclay Parade SE Calgary | 09.2010 - 08.2012
Breakfast Attendant
1 Year 5 Months
Home2Suites by Hilton | 02.2025 - Current
Prepared and presented breakfast items following health and safety standards.
Managed inventory levels, reducing food waste through efficient stock rotation.
Ensured cleanliness of dining areas, maintaining high standards of hygiene and presentation.
Assisted guests with dietary preferences, enhancing overall guest satisfaction.
Kitchen Supervisor
1 Year 9 Months
Mr. Mike's Steakhouse | Okotoks, AB | 10.2008 - 07.2010
18
Years of experience
Organized and efficient, I am a quick learner who is willing to work hard in order to provide maximum results.