Work Preference
Professional Summary
Work History
Overview
Skills
Timeline
Open To Work

Abra Layton

Home2Suites by Hilton
Fort St. John,BC
Abra Layton

Work Preference

Job Search Status:

Open to work

Desired start date:

Immediately

Desired Job Title

Server/BartenderCustomer Service CashierAdministrative AssistantLine CookKitchen Supervisor

Work History

Server/Bartender

12 Years 8 Months
Buffalo Wild Wings | 32 st NE Calgary AB | 11.2013 - Current

  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Skillfully promoted items on beverage lists and weekly restaurant specials.
  • Consistently offered professional, friendly and engaging service.
  • Requested and recorded customer orders, and computed bills
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request
  • Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
  • Managed guest checks, collected cash and processed credit cards
  • Trained new employees
  • Spoke with patrons to ensure satisfaction with food and service
  • Performed all transactions in a cordial, efficient and professional manner
  • Answered telephone calls and responded to inquiries.

Office Manager

11 Months
Handy Dandy Repair Services | 4104 19th ST NE Calgary AB | 05.2013 - 04.2014
  • Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
  • Managed executive calendar and coordinated weekly project team meetings.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Organized all new hire, security and temporary paperwork.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO.

Server

8 Months
Cowboys Taphouse | Castleridge NE Calgary | 08.2012 - 04.2013
  • Built guest satisfaction and enjoyment.
  • Wiped down counter areas, sinks and floors to maintain a clean and safe work station.
  • Operated and maintained all equipment and utensils in accordance with guidelines and safety procedures.
  • Actively promoted a cooperative and harmonious working climate to boost morale, productivity and efficiency.
  • Entered orders into the computer system quickly and in proper sequence.
  • Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
  • Immediately informed supervisors of any problems or unusual situations and took appropriate action.
  • Effectively and calmly resolved situations with intoxicated guests.
  • Accurately recorded sales, made correct change and prepared charge slips for guests.
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
  • Routinely checked identification of patrons purchasing alcoholic beverages.
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Kitchen Supervisor

1 Year 11 Months
The Barley Mill | Barclay Parade SE Calgary | 09.2010 - 08.2012

Breakfast Attendant

1 Year 5 Months
Home2Suites by Hilton | 02.2025 - Current
  • Prepared and presented breakfast items following health and safety standards.
  • Managed inventory levels, reducing food waste through efficient stock rotation.
  • Ensured cleanliness of dining areas, maintaining high standards of hygiene and presentation.
  • Assisted guests with dietary preferences, enhancing overall guest satisfaction.

Kitchen Supervisor

1 Year 9 Months
Mr. Mike's Steakhouse | Okotoks, AB | 10.2008 - 07.2010
18
Years of experience
Organized and efficient, I am a quick learner who is willing to work hard in order to provide maximum results. 

Skills

Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Accurate and detailed
Works well under pressure
Employee training and development
Filing and data archiving
Dedicated team player
Works well under pressure
Independent worker

Timeline

Breakfast Attendant

Home2Suites by Hilton
02.2025 - CurrentRead More

Server/Bartender

Buffalo Wild Wings
11.2013 - CurrentRead More

Office Manager

Handy Dandy Repair Services
05.2013 - 04.2014Read More

Server

Cowboys Taphouse
08.2012 - 04.2013Read More

Kitchen Supervisor

The Barley Mill
09.2010 - 08.2012Read More

Kitchen Supervisor

Mr. Mike's Steakhouse
10.2008 - 07.2010Read More
Abra Layton