Summary
Overview
Work History
Education
Skills
Certifications
Employment
Languages
References
Timeline
Generic

Carling Lesperance

Tiny ,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Excellent customer service, multitasking, and time management abilities. Seeking opportunities to expand skills while facilitating company growth.

Overview

22
22
years of professional experience

Work History

Self-Love Lifestyle Coaching

Self-Love Lifestyle
Tiny
05.2021 - Current
  • Built strong relationships with clients by providing ongoing support and guidance.
  • Collaborated to set goals and outline steps to achieve objectives.
  • Facilitated group activities to promote leadership development and personal growth.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Coordinated with other professionals to ensure proper implementation of coaching initiatives.
  • Provided individualized feedback to participants on their performance in a constructive manner.
  • Encouraged development of relevant skills to help overcome specific concerns.
  • Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.

Deli Hostess & Server

Muellers Saussages
Tiny , ON
04.2002 - 04.2013
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Brought food and beverages to the table in a timely manner.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Presented menus and answered questions regarding items.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Ensure customers are enjoying their meals; take action to correct any problems
  • Collect cash / credit / debit payments

Education

Personal Support Worker Certification

SCDSB Adult Learning Centre - North Simcoe Campus
Penetanguishene, ON
08-2014

Interior Decorating Diploma

Fanshawe College of Applied Arts And Technology
London, ON
04-2011

High School Diploma -

École Secondaire Le Caron
Penetanguishene, ON
05-2009

Skills

Employ superior time management skills and multitasking

Excellent communication skills

Thrives in a fast pace environment

Work cooperatively with a wide range of personalities

Extremely organized and friendly professional, able to establish long-term, positive, and fun relationships with clients, co-workers, and outside resources

Create shared leadership teams with the skills, knowledge, and personal initiative to provide excellent, individualized service to each customer

Solves problems effectively, including personal strategies to proactively obtain positive resolutions

Certifications

  • Self-Love Coaching Certification
  • Meditation & Breathwork Facilitator Certification
  • Tourism Essentials course including the following certifications:

Service Excellence                         Smart Serve

Food Safety                                    Smart Serve

Bartending National Emerit Professional Certification

WHMIS

  • Personal Support Worker Certification

Employment

  • Meullers Sausages, Server & Deli Hostess, 2002-2013
  • Brooklea Golf & Country Club, Food and Beverage Server, 2011-2012
  • Event Planning Placement, May 2013-August 2013
  • Hillcrest Village, Personal Support Worker, June 2014-2020
  • Soulset Wellness Studio, Front Desk Staff, February 2021-present
  • Self-Love Lifestyle Coach May 2021- present

Languages

English
Professional
French
Professional

References

References available upon request.

Timeline

Self-Love Lifestyle Coaching

Self-Love Lifestyle
05.2021 - Current

Deli Hostess & Server

Muellers Saussages
04.2002 - 04.2013

Personal Support Worker Certification

SCDSB Adult Learning Centre - North Simcoe Campus

Interior Decorating Diploma

Fanshawe College of Applied Arts And Technology

High School Diploma -

École Secondaire Le Caron

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Carling Lesperance