Dedicated and passionate leader with nearly a decade of progressive experience in retail management, currently serving as Assistant Store Manager at Rexall Drugstore in Brighton, Ontario. Skilled in operations, team leadership, problem-solving, and customer service.
Hi, I’m
Carley Shortt
Brighton,Ontario
Summary
Overview
10
years of professional experience
Work History
Rexall Drugstore
Assistant Store Manager
04.2022 - Current
Job overview
- Lead all daily operations in a busy retail environment; manage scheduling, staffing, and team performance.
- Coach, develop, and support team members to meet customer service and sales goals.
- Ensure compliance with company procedures, health and safety regulations, and inventory standards.
- Recognized for building strong team morale and a solutions-oriented store culture.
Rexall Drugstore
Full-Time Keyholder
04.2021 - 04.2022
Job overview
- Acted as shift lead, managing store operations, opening/closing procedures, and supporting frontline staff.
- Resolved customer concerns, monitored stock levels, and ensured merchandising standards.
- Served as a point of contact for leadership communication when the manager was off-site.
Rexall Drugstore
Part-Time Cashier
01.2016 - 04.2021
Job overview
- Provided outstanding customer service in a fast-paced retail environment.
- Handled point-of-sale transactions, maintained product displays, and supported team operations.
- Known for reliability, initiative, and positive engagement with both customers and colleagues.
Education
East Northumberland Secondary SchoolBrighton, Ontario
Ontario Secondary School Diploma
University Overview
- Ontario Scholar
- Honour Roll
- Specialist High Skills Major (SHSM) in Construction
- Endorsement in Technological Studies
Skills
- Leadership & Staff Development
- Operational Oversight
- Conflict Resolution & Decision-Making
- Strong Communication & Active Listening
- Process Optimization
- Customer Service Excellence
- Self-Motivated Learner
- Tech-Literate (POS Systems, Scheduling, MS Office)
- Diversity, Equity & Inclusion Awareness
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
Rexall Drugstore
04.2022 - Current
Full-Time Keyholder
Rexall Drugstore
04.2021 - 04.2022
Part-Time Cashier
Rexall Drugstore
01.2016 - 04.2021
East Northumberland Secondary School
Ontario Secondary School Diploma
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