New grad LPN who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Barista
Milano Coffee Roasters
11.2018 - 03.2020
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Production Assistant, Table Lead, and First Aid Attendant
LUSH Cosmetics Limited
08.2016 - 05.2017
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Maintained a safe and clean work environment, contributing to overall team productivity.
Boosted overall team morale through proactive problem-solving and open communication practices.
Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
Reduced production errors through close attention to detail and thorough quality control checks.
Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
Supported on-time project completion by effectively prioritizing tasks and managing workflow.
Customer Service and Greenhouse Worker
Quality Garden and Pet Holdings Limited
06.2008 - 01.2015
Provided exceptional support for customers, leading to increased loyalty and repeat business.
Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
Unloaded plants and nursery items from delivery trucks.
Assisted customers with finding requested plants and flowers.
Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
Enhanced plant growth by implementing effective watering and fertilization techniques.
Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
Education
Practical Nursing Diploma -
Vancouver Island University
Nanaimo, BC
06.2024
Bachelor of Arts - History
Simon Fraser University
09.2024
Diploma of Natural Nutrition - Registered Holistic Nutritionist
Canadian School of Natural Nutrition
08.2014
Skills
Ability to supervise and delegate individuals and groups to complete tasks
Exceptional customer service
Reliability and punctuality
Patience and composure
Teamwork and Collaboration
Attention to Detail
Safety
Cleanliness
Verbal and written communication
Languages
English
Native or Bilingual
References
Available Upon Request
Timeline
Barista
Milano Coffee Roasters
11.2018 - 03.2020
Production Assistant, Table Lead, and First Aid Attendant
LUSH Cosmetics Limited
08.2016 - 05.2017
Customer Service and Greenhouse Worker
Quality Garden and Pet Holdings Limited
06.2008 - 01.2015
Practical Nursing Diploma -
Vancouver Island University
Bachelor of Arts - History
Simon Fraser University
Diploma of Natural Nutrition - Registered Holistic Nutritionist
Sales Manager/Accounting Assistant at Five Star Coffee Roasters/DLF Coffee ImpotersSales Manager/Accounting Assistant at Five Star Coffee Roasters/DLF Coffee Impoters