Carla Galindo Walters
North Vancouver,BC
Summary
Dedicated and customer-focused hospitality individual with over four years of experience in high-volume restaurants. Skilled in delivering excellent guest service, managing fast-paced environments, and maintaining a positive team atmosphere. Certified in Serving It Right, with a proven ability to build rapport with guests, and contribute to smooth restaurant operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Cactus Club Cafe
North Vancouver, British Columbia
09.2021 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Served food and beverages promptly to enhance guest satisfaction.
- Collaborated with team members to ensure smooth service flow during busy hours.
- Engaged with customers to create a welcoming atmosphere in the restaurant.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained updated knowledge through continuing education and advanced training.
The village Taphouse
server
West Vancouver , BC
06.2025 - 08.2025
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Argyle Secondary
North Vancouver, BC06-2022
Skills
- Customer Service & Guest Relations
- Team Collaboration & Communication
- Food & Beverage Knowledge
- Problem-Solving in Fast-Paced Environments
- Upselling & Menu recommendations
Certification
- Serving It Right-Responsible Beverage Service Certification, BC
Affiliations
- Enrolled in the University of British Columbia Real Estate Division
- Working towards getting licensed
- Gaining knowledge and skills through online course
Timeline
The village Taphouse
server
06.2025 - 08.2025
Server
Cactus Club Cafe
09.2021 - 08.2025
High School Diploma -
Argyle Secondary
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