Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caressa Nyback

Edmonton

Summary

I am dedicated to creating an ideal work environment that fosters collaboration and support. I promote open communication and encourage creativity to cultivate a space that inspires innovation and productivity. By fostering strong relationships with colleagues and clients, I ensure a harmonious and successful professional experience for all involved.

Overview

14
14
years of professional experience

Work History

General Kitchen Helper (Seasonal)

Horizon North
Edmonton
04.2023 - 10.2023
  • Provide assistance in all areas of kitchen duties as needed
  • Maintain safe and clean workspace
  • Routine cleaning of refrigerators, ovens, and other kitchen equipment
  • Wash pots, dishes, glasses, cups, etc., after each meal and as required
  • Foodsafe level 1 certified
  • WHMIS certified

Customer Service Lead

Healthcare Solutions
Edmonton
03.2018 - 02.2023
  • Handled high volume phone calls with efficiency and professionalism
  • Assisted customers with bracing, compression socks and other orthopedic products
  • Third party billing; NIHB, A.I.S.H, Alberta Works, Greenshield Canada
  • Managed invoice processing and reversals to ensure accurate financial records
  • Communicated with multiple vendors to obtain insight on product arrival times
  • Rentals
  • Scheduled appointments for large equipment delivery
  • Store Key holder, with cash out responsibilities

Bartender

Knights Pub & Grill
Edmonton
09.2013 - 01.2018
  • Took beverage orders from servers or directly from guests
  • Collected cash for beverages or drinks served and recorded sales
  • Maintained cleanly bar area, washed glassware and other bar utensils

Kitchen Manager

Black Sheep Pub
Edmonton
01.2010 - 01.2013
  • Responsible for hiring and staff scheduling
  • Placed all food orders, maintaining sufficient levels of product at all times
  • Supervised and trained kitchen staff, delegation of cleaning and other staff responsibilities
  • Performed regular inventory checks
  • Scheduling equipment maintenance including grease trap cleaning, fire prevention inspections, hood vent cleaning, plumbing and refrigeration repairs
  • Menu planning

Education

Medical Reception College
Edmonton, AB
01.2011

Our Lady of Mount Pleasant High
Camrose, AB
06.2006

Skills

  • Creative problem-solving
  • Excellent time management
  • Passionate and energetic team player, driving task completion with unwavering commitment
  • Positive attitude and work ethic
  • Leadership and initiative

Timeline

General Kitchen Helper (Seasonal)

Horizon North
04.2023 - 10.2023

Customer Service Lead

Healthcare Solutions
03.2018 - 02.2023

Bartender

Knights Pub & Grill
09.2013 - 01.2018

Kitchen Manager

Black Sheep Pub
01.2010 - 01.2013

Medical Reception College

Our Lady of Mount Pleasant High
Caressa Nyback