Caressa Nyback
Edmonton
Summary
I am dedicated to creating an ideal work environment that fosters collaboration and support. I promote open communication and encourage creativity to cultivate a space that inspires innovation and productivity. By fostering strong relationships with colleagues and clients, I ensure a harmonious and successful professional experience for all involved.
Overview
14
14
years of professional experience
Work History
General Kitchen Helper (Seasonal)
Horizon North
Edmonton
04.2023 - 10.2023
- Provide assistance in all areas of kitchen duties as needed
- Maintain safe and clean workspace
- Routine cleaning of refrigerators, ovens, and other kitchen equipment
- Wash pots, dishes, glasses, cups, etc., after each meal and as required
- Foodsafe level 1 certified
- WHMIS certified
Customer Service Lead
Healthcare Solutions
Edmonton
03.2018 - 02.2023
- Handled high volume phone calls with efficiency and professionalism
- Assisted customers with bracing, compression socks and other orthopedic products
- Third party billing; NIHB, A.I.S.H, Alberta Works, Greenshield Canada
- Managed invoice processing and reversals to ensure accurate financial records
- Communicated with multiple vendors to obtain insight on product arrival times
- Rentals
- Scheduled appointments for large equipment delivery
- Store Key holder, with cash out responsibilities
Bartender
Knights Pub & Grill
Edmonton
09.2013 - 01.2018
- Took beverage orders from servers or directly from guests
- Collected cash for beverages or drinks served and recorded sales
- Maintained cleanly bar area, washed glassware and other bar utensils
Kitchen Manager
Black Sheep Pub
Edmonton
01.2010 - 01.2013
- Responsible for hiring and staff scheduling
- Placed all food orders, maintaining sufficient levels of product at all times
- Supervised and trained kitchen staff, delegation of cleaning and other staff responsibilities
- Performed regular inventory checks
- Scheduling equipment maintenance including grease trap cleaning, fire prevention inspections, hood vent cleaning, plumbing and refrigeration repairs
- Menu planning
Education
Medical Reception College
Edmonton, AB01.2011
Our Lady of Mount Pleasant High
Camrose, AB06.2006
Skills
- Creative problem-solving
- Excellent time management
- Passionate and energetic team player, driving task completion with unwavering commitment
- Positive attitude and work ethic
- Leadership and initiative
Timeline
General Kitchen Helper (Seasonal)
Horizon North
04.2023 - 10.2023
Customer Service Lead
Healthcare Solutions
03.2018 - 02.2023
Bartender
Knights Pub & Grill
09.2013 - 01.2018
Kitchen Manager
Black Sheep Pub
01.2010 - 01.2013
Medical Reception College
Our Lady of Mount Pleasant High