Connor Jesso
Barrie,ON
Summary
Dynamic and versatile professional with extensive experience in the performing arts, hospitality, and customer service industries. Demonstrates strong leadership and collaborative skills through roles as an artistic producer, performer, and server. Adept at multitasking, adapting to diverse environments, and providing exceptional service. Proven ability to manage and coordinate events, resolve conflicts, and build lasting relationships with clients and audiences. Equipped with technical proficiency, strategic thinking, and a deep understanding of industry trends and best practices.
Overview
7
7
years of professional experience
Work History
Seasonal Landscaper
SJ Landscaping
2024.05 - 2024.08
- Maintained garden aesthetics through debris removal, trimming, and pruning of plants and trees.
- Operated gardening tools and equipment efficiently to achieve high-quality results.
- Ensured timely completion of tasks, contributing to well-kept and visually appealing outdoor spaces.
Server
State and Main
2023.08 - 2024.05
- Provided exceptional dining experiences by taking and delivering orders with attention to detail.
- Utilized extensive menu knowledge to make recommendations and enhance guest satisfaction.
- Collaborated with kitchen and bar staff to ensure timely and accurate order delivery.
- Addressed guest inquiries and concerns promptly, maintaining a positive dining atmosphere.
Delivery Driver
FedEx Ground
2022.06 - 2024.05
- Grouped and routed deliveries to optimize efficiency and meet customer targets.
- Managed tight delivery schedules for rush merchandise and communicated route changes with dispatch.
- Secured merchandise during transportation to prevent damage and ensured timely deliveries.
Seasonal Bartender
Last Level Lounge
2022.05 - 2022.08
- Operated POS systems and memorized drink recipes to optimize service efficiency.
- Followed alcohol awareness procedures and maintained a clean and organized workspace.
- Managed high-volume periods effectively while providing excellent customer service.
Brand Ambassador
Hexo
2021.09 - 2022.04
- Promoted cannabis brands through targeted marketing and promotional activities.
- Engaged customers to increase brand awareness and consumption.
- Conducted industry research to stay current with trends and collaborated with retail and marketing teams.
Budtender
One Plant Cannabis Store
2021.01 - 2021.05
- Provided detailed product information on cannabis strains and their effects for recreational use.
- Handled transactions with accuracy and advised on safety measures for consumption.
- Built customer relationships to create personalized cannabis experiences and stay informed on industry trends.
Barista
Friday Harbour Starbucks
2020.10 - 2021.01
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Server and Lead Performer
Oh Canada Eh? Dinner Show!
2019.05 - 2019.08
- Performed a two-hour Canadian pop music show while simultaneously serving multiple tables of ten +.
- Managed both customer service tasks and performance duties simultaneously, ensuring a top-notch experience.
Front End Assistant
Costco Wholesale
2017.06 - 2019.08
- Managed customer complaints and resolved issues to ensure satisfaction.
- Organized carts, packed items, and maintained workspace cleanliness.
- Interacted with customers to provide support during high-volume periods and special events.
Education
Diploma - Cannabis - Management, Quality And Edibles
Applied Academy of Pharmaceutical Sciences
Toronto, ON01.2023
Honours Degree - Performing Arts (Acting)
Atlantic Technological University Sligo
Sligo, Ireland 05.2021
Advanced Diploma - Musical Theatre Performance
St. Lawrence College
Brockville, ON05.2019
Skills
- Customer Service Excellence
- Multitasking
- Leadership & Collaboration
- Adaptability
- Communication
- Time Management
- Creative Problem-Solving
- Event Planning & Coordination
- Conflict Resolution
- Performance & Presentation Skills
- Strategic Thinking
- Relationship Building
Languages
English
Native or Bilingual
Timeline
Seasonal Landscaper
SJ Landscaping
2024.05 - 2024.08
Server
State and Main
2023.08 - 2024.05
Delivery Driver
FedEx Ground
2022.06 - 2024.05
Seasonal Bartender
Last Level Lounge
2022.05 - 2022.08
Brand Ambassador
Hexo
2021.09 - 2022.04
Budtender
One Plant Cannabis Store
2021.01 - 2021.05
Barista
Friday Harbour Starbucks
2020.10 - 2021.01
Server and Lead Performer
Oh Canada Eh? Dinner Show!
2019.05 - 2019.08
Front End Assistant
Costco Wholesale
2017.06 - 2019.08
Diploma - Cannabis - Management, Quality And Edibles
Applied Academy of Pharmaceutical Sciences
Honours Degree - Performing Arts (Acting)
Atlantic Technological University Sligo
Advanced Diploma - Musical Theatre Performance
St. Lawrence College
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