Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Cara Weese

Orillia,ON

Summary

Proven track record in delivering exceptional customer service and managing complex travel design projects at Travel Edge Vacations. Skilled in multitasking, conflict resolution, and maintaining meticulous attention to detail, I excel in fast-paced environments, ensuring client satisfaction and repeat business. Demonstrated ability to adapt swiftly to industry challenges, enhancing customer experience and fostering vendor relationships.

Overview

14
14
years of professional experience

Work History

Travel Designer

Travel Edge Vacations
03.2021 - Current
  • Managed multiple travel design projects simultaneously, ensuring timely delivery within client budget constraints
  • Contacting clients via phone, outlook, text, zoom and teams to listen and collect the needs and values in order to produce high-quality custom travel itineraries
  • Sales and Customer Service
  • Travel is extremely unpredictable as a result of weather, health ,strikes, airline schedule changes and any issues abroad therefore I need to make quick decisions, find solutions to ease client stress and fix the problem
  • Make sure clients are aware of entry requirements, local laws and any essential information before they travel
  • Paperwork must be accurate and this means I am required to review documents with the clients before travel to avoid complications

Independent Contractor

Vision Travel Solutions
01.2011 - 03.2021
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Worked from home remotely

Education

Travel And Hospitality - Tourism And Travel Management

Seneca College
King City
09.2001

Skills

  • Customer Service
  • Listening
  • Multitasking
  • Written Communication
  • Multitasking and Organizing
  • Reliability and Adaptability
  • Attention to Detail
  • Conflict Resolution

Languages

English
Native or Bilingual

Additional Information

I am an empathic person as I have been affected by mental health and addiction in my family I have experience in helping others outside of work so that they can live a full life despite outside circumstances. I enjoy seeing people succeed. I have always felt the need to help others and I feel like I would be an asset to your team. Thank you for taking the time to review my resume.

Timeline

Travel Designer

Travel Edge Vacations
03.2021 - Current

Independent Contractor

Vision Travel Solutions
01.2011 - 03.2021

Travel And Hospitality - Tourism And Travel Management

Seneca College

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Cara Weese