Captain Wendy M. Williams
Qualicum Beach,Canada
Summary
Licensed Master Mariner with extensive expertise in maritime operations and safety management. Demonstrated success in ship management, navigation, and crew oversight, ensuring adherence to safety regulations. Recognized for effective crisis management and operational efficiency, leading to successful voyages. Strong communication skills and ability to work in cross-cultural teams enhance overall performance and productivity.
Overview
28
28
years of professional experience
11
11
Certifications
Work History
Vancouver Island Regional Operations Manager
Western Canada Marine Response Corp
Nanaimo, British Columbia
08.2023 - 10.2025
- Maintained operational readiness across all VI bases to ensure effectiveness.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Ensured compliance with company policies and industry regulations in all operations.
- Established performance goals, objectives, and standards for regional personnel.
Director of Operations
Vancouver Island Ferry Company
Nanaimo, British Columbia
03.2023 - 10.2023
- Established ferry company providing service between Nanaimo and Vancouver.
- Developed Safety Management System and operational framework to ensure compliance.
- Executed ISM policy creation and implementation to enhance safety protocols.
Senior Master RTE 20
British Columbia Ferry Corporation
Little River, BC
01.2022 - 02.2023
- Managed vessel operations, ensuring strict compliance with regulatory standards.
- Collaborated with diverse coworkers to achieve objectives and resolve product-related issues.
- Participated in internal and external audits with stakeholders, Class, and Transport Canada.
- Oversaw officer development programs to improve team competencies.
Nautical Instructor
Western Maritime Institute
Ladysmith, British Columbia
01.2020 - 01.2021
- Classroom and simulator instruction with an emphasis on Marine Emergency Duties and course development.
- Developed and delivered engaging maritime training programs for diverse student groups.
Master
Virgin Voyages
Miami, Florida
06.2019 - 12.2019
- New Build - "Scarlet Lady," Fincantieri Yard Genoa, Italy.
- Worked with management to develop ISM compliant policies.
- Vessel successfully launched and entered into service.
Master
British Columbia Ferry Corporation
Little River, BC
10.2016 - 05.2017
- Operated RoRo Ferries on routes 22, 12, 25, and 20 in Gulf Islands.
- Ensured compliance with maritime regulations and industry standards.
- Specialized in ferry operations between Northern and Southern Gulf Islands off Coast Vancouver Island.
Staff Captain
Royal Caribbean Cruises
, UK / Miami
01.2002 - 01.2017
- Directed Deck Department operations and served as onboard Ships Security Officer.
- Managed crew members in safety and security training, addressing compliance issues and disciplinary actions.
- Contributed to development and implementation of company ISM standards.
- Executed large ship maneuvers in diverse global port conditions.
Start Up Staff Captain
Meyer Werft GmbH Shipyard
Papenburg, Germany
01.2015 - 05.2015
- Conducted inspections and managed inspection processes, ensuring operational readiness of the ship.
- Oversaw safety and security protocols during preparations for ship operations.
- Successfully launched ship and served as Operational Staff Captain post-launch.
- Contributed to new build of "Anthem of the Seas," 168,000 GRT, delivered April 2015.
Deck Hand
Rosewall Incorporated
Saltspring Island, BC
01.1998 - 01.2001
- Accumulated ten years of experience onboard fishing vessels ranging from 26 to 3,500 GRT.
- Demonstrated expertise in deck operations, handling lines, and operating deck equipment.
- Gained extensive knowledge in Coastal Navigation throughout tenure on various vessels.
Education
Master Mariner License - Nautical Science Diploma
Pacific Marine Training Institute (BCIT)
Vancouver, BC01.2011
Fish, Wildlife and Recreation Technology Diploma -
British Columbia Institute of Technology
Vancouver, BC01.1999
Skills
- Organizational skills
- Management training
- Team building and collaboration
- Attention to detail
- Budget management
- Conflict resolution strategies
- Time management techniques
- Risk analysis and assessment
- Incident investigation and reporting
- Employee relations management
- Training and development programs
- Audit and inspection processes
- Operational compliance strategies
- Safety protocol development
- Policy implementation strategies
- Process improvement initiatives
- Stakeholder engagement strategies
Membership
Member in good standing with the Master Mariners of Canada Vancouver Island Division
Certification
Master Mariner Certification (Transport Canada)
Timeline
Vancouver Island Regional Operations Manager
Western Canada Marine Response Corp
08.2023 - 10.2025
Director of Operations
Vancouver Island Ferry Company
03.2023 - 10.2023
Senior Master RTE 20
British Columbia Ferry Corporation
01.2022 - 02.2023
Nautical Instructor
Western Maritime Institute
01.2020 - 01.2021
Master
Virgin Voyages
06.2019 - 12.2019
Master
British Columbia Ferry Corporation
10.2016 - 05.2017
Start Up Staff Captain
Meyer Werft GmbH Shipyard
01.2015 - 05.2015
Staff Captain
Royal Caribbean Cruises
01.2002 - 01.2017
Deck Hand
Rosewall Incorporated
01.1998 - 01.2001
Master Mariner License - Nautical Science Diploma
Pacific Marine Training Institute (BCIT)
Fish, Wildlife and Recreation Technology Diploma -
British Columbia Institute of Technology