Candice Pike
Milton,ON
Summary
Dependable professional bringing many years of experience in settings delivering exceptional administrative and operational support. Knowledgeable about program operations, procedures, and regulatory requirements. Coordinate smooth daily actions to optimize program activities.
Overview
10
10
years of professional experience
Work History
Program Assistant/Admin
KP Scharfe Insurance Brokers Limited
01.2020 - 02.2022
- Was the first contact for clients in office and over the phone, treating the last client of the day with the same professionalism as the first.
- Covered administrative duties for all company departments, including but not limited to: payroll, scheduling, and client affairs; ensuring a seamless transition while performing coverage for unexpected absences, medical leave and vacations.
- Took part in recruiting, onboarding and training new and returning employees, becoming proficient in complex scheduling software; becoming the go-to for the ongoing training and support of all employees.
- Kept intricate and detailed lists and plans of engagement regarding client affairs, kept and maintained multi-million dollar, decades long professional business client relationships by such things as noting client birthdays, tastes in wine, professional accomplishments to celebrate, and more.
- Lead and helped evolved standing respectful workplace practices, provided on the spot coaching to 20+ employees and assisted management with helping to provide effective conflict resolution.
Confined Space Attendant
Defasco
04.2017 - 01.2020
- Monitored safe working conditions for contractors and personnel, specifically the gas hazards, carbon monoxide levels, explosive limits, oxygen content, and hydrogen sulfide limits.
- Developed extensive knowledge of atmospheric testing equipment - carbon monoxide monitors, MSA ALTAIR 5x.
- Was able to quickly learn imperative emergency response procedures to assist in the safety of over 60 people at a time, following proper protocols (such as MERP).
- Maintained security and safety of confined spaces for 12+ hour shifts at a time which included inspections of PPE (fall arrest harnesses, hard hats etc).
Assistant Teacher/Before & After School Attendant/Day Camp Coordinator
Todays Family
06.2012 - 01.2017
- Created and fostered a welcoming and supportive learning environment for all levels of learners, supervising approx. 24 children and 2 staff at any given time.
- Collaborated with teachers and specialists to implement developmentally suitable lessons and classwork for students.
- Planned, executed and took minutes for faculty meetings, distributing them after to staff in a timely and efficient manner while maintaining a personal class load.
- Kept up to date with stringent and rigorous qualifications and police checks to work with children.
- Created and taught art projects, music sessions and story-telling activities.
- Took pride in displaying knowledge of child development principles.
- Exercised problem solving techniques when addressing behavioral issues among students from the ages of 3-12.
- Trained and kept current with specific procedures to ensure all aspects of health and safety protocols were met and clear in case of emergencies.
- Maintained a complex list of food allergies and dietary requirements for each child, keeping open communication with parents and guardians.
Education
Tube Feed Training -
TODAYS FAMILY
01.2014
Coursework towards Early Childhood Education Practitioner -
MOHAWK COLLEGE
01.2008
Skills
- Exceptional communication competence
- Type 60 WPM
- Quick to proficiency in office tools and applications
- Positive attitude
- Inspire others
- Accuracy
- Attention to details
- Great analytical skills
- Planning skills
- Work well in high stress environments
- Work well in fast paced environments
Timeline
Program Assistant/Admin
KP Scharfe Insurance Brokers Limited
01.2020 - 02.2022
Confined Space Attendant
Defasco
04.2017 - 01.2020
Assistant Teacher/Before & After School Attendant/Day Camp Coordinator
Todays Family
06.2012 - 01.2017
Tube Feed Training -
TODAYS FAMILY
Coursework towards Early Childhood Education Practitioner -
MOHAWK COLLEGE
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