Professional Summary
Overview
Work History
Education
Skills
Affiliations
Member of the year
Timeline

Candace Johnson

Westech Systems, LLC.
Fresno
Candace  Johnson
12
years of professional experience

Dedicated Billing Coordinator with over 11 years of experience in managing billing processes and accounts receivable. Known for resolving discrepancies and ensuring timely invoicing, contributing to improved client relations and on-time payments.

Detail-oriented Billing Coordinator with extensive invoicing expertise. Proven track record in managing billing processes and resolving discrepancies, contributing to improved accounts receivable management and timely payments.

Work History

Billing Coordinator

11 Years 10 Months
Westech Systems, LLC. | 11.2014 - Current
  • Managed billing processes to ensure timely and accurate invoicing for clients.
  • Coordinated communication between departments to resolve billing discrepancies effectively.
  • Developed and maintained comprehensive billing records using industry-standard software.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
  • Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
  • Entered details into accounts and tracked payments.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
  • Reduced billing errors through consistent review and reconciliation of account discrepancies.
  • Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
  • Generated monthly billing and posting reports for management review.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.

Data Entry Clerk

3 Months
Schneider Electric | 08.2014 - 11.2014
  • Processed large volumes of data with high accuracy and attention to detail.
  • Utilized advanced database management systems for data entry and maintenance.
  • Ensured compliance with data integrity standards and company policies.
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.

Education

Bachelor of Arts - Business

National University | Fresno, CA | 05-2016

Skills

Audit support
Deadline oriented
File management
Data entry proficiency
Dispute resolution
Invoicing expertise
Invoice processing
Billing software
Proficiency with Viewpoint by Vista
Customer service
Accounts receivable management
Customer engagement
Collections
Payment posting
Problem-solving
Attention to detail
Decision-making
Verbal and written communication

Affiliations

I received Woman of the year in 2025 for the National Association of Women in Construction Fresno chapter.

I have served as treasurer for the National Association of Women in Construction Fresno chapter since 2023.

Member of the year

I received the NAWIC Member of the Year Award in 2025. The committee felt that I was an exceptional NAWIC member who made significant contributions to the association and the construction industry through my leadership, mentorship, gender advocacy, and a measurable commitment to promoting and retaining women in the construction industry.

Timeline

Billing Coordinator

Westech Systems, LLC.
11.2014 - CurrentRead More

Data Entry Clerk

Schneider Electric
08.2014 - 11.2014Read More

National University

Bachelor of Arts from Business
Read More
Candace Johnson