Candace Jean
Kelowna,Canada
Summary
Knowledgeable Kitchen and Bath designer with proven background in innovative kitchen and bath design. Adept at creating functional and aesthetically pleasing spaces that meet client needs. Demonstrated expertise in space planning and material selection.
Creative design professional prepared to leverage skills in kitchen and bath projects. Known for impactful designs that blend functionality with style. Effective collaborator with focus on delivering client satisfaction and adapting to design challenges. Proficient in 2020 software and material sourcing.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Kitchen and Bath Designer
Home Hardware Building Centre
07.2023 - Current
- Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
- Conducted thorough site evaluations to identify potential challenges and incorporate necessary adjustments into project plans.
- Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
- Delivered functional yet aesthetically pleasing designs by balancing client preferences with practical considerations such as budget constraints or architectural limitations.
- Managed multiple projects simultaneously while maintaining keen attention to detail throughout all stages of the design process.
- Coordinated with installation teams to address any on-site issues promptly, ensuring minimal delays and maximum client satisfaction.
- Participated in trade shows and networking events to promote the company''s services and generate new leads for potential projects.
- Ensured all aspects of each project were executed according to established timelines while maintaining open lines of communication between clients and team members.
- Stayed current on industry trends and emerging technologies, incorporating them into innovative designs as appropriate.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
- Utilized 3D rendering software to create realistic visualizations of proposed designs, aiding in client decision-making processes.
Project Sales coordinator
Lowe’s Canada and Home hardware
09.2017 - 04.2021
- Organization of projects for home renovations. From helping customers choose products that suit their needs to the arranging of funds received and on site visits for accuracy of the install.
- I’m also a kitchen designer. I work with customers to help them plan their kitchen with new ideas to help them get the most out of their design.
- We have monthly & yearly sales quotas to meet.
- I have been in customer service for over 30 years. I’m basically comfortable talking to people and trying to help them see their dream kitchen and bath come true. I ensure the install goes well and the customer is happy.
- I’m very organized, I pay attention to detail, and listen to the client. Trying to interpret what they want. Clear communication on expectations of length of time it will take to schedule the kitchen and real time for install date.
- Developed strong client relationships to ensure customer satisfaction and drive repeat business.
- Conducted thorough needs assessments for potential clients, tailoring proposals to suit their specific requirements.
- Maintained detailed records of all project activities, facilitating accurate reporting and analysis when required by management or other stakeholders involved in each transaction process.
- Managed multiple projects simultaneously, ensuring timely delivery and meeting budget constraints.
- Collaborated with cross-functional teams for efficient project management and successful completion of deliverables.
- Provided exceptional customer service by addressing client concerns promptly and efficiently, fostering long-term partnerships.
- Established a strong rapport with suppliers to ensure timely delivery of materials crucial for successful completion of ongoing projects.
Bookkeeper/Administrative Assistant
Administration Services
06.2015 - 06.2016
- Tax preparation, bookkeeping and payroll certificate.
Restaurant General Manager
Yum Restaurants of Canada
01.2000 - 01.2003
- Budget expectations to reach, employees to train & Profit and loss statements I was responsible for. Maintenance & ordering. Monthly sales information to send internally to Area Manager and marketing.
Owner/Operator of my Catering business
Catering business
01.1993 - 01.1999
Education
Apprenticeship - Red Seal Chef
Skills
- Client consultation
- Budgeting and estimating
- Space planning
- Building codes
- Cabinetry design
- Countertop materials
- Appliance selection
- Plumbing fixtures
- Design software
- Flooring selection
- 3D rendering software
- Excellent attention to detail
- Project management
- Material selection
Accomplishments
Developed the installation department for Home Hardware Kelowna and helped expanding it to the point where there are now two full time employees.
Certification
Valid BC Drivers license
Section name
- 20/20 courses, both 101 & 201
- 6 years experience doing kitchen and bath design.
- I have been using the Westwood custom catalog for my kitchens in the last 6 months or so and have been in communication with Jason, Ashley & Debra when building kitchens. They have been very helpful in teaching me codes and abbreviations that are different from other catalogs. I use the quoting program from Westwood as well.
- I can read blue prints for building kitchens for new builds.
- Duel citizenship, Canada & USA
Languages
English
Native or Bilingual
Timeline
Kitchen and Bath Designer
Home Hardware Building Centre
07.2023 - Current
Project Sales coordinator
Lowe’s Canada and Home hardware
09.2017 - 04.2021
Bookkeeper/Administrative Assistant
Administration Services
06.2015 - 06.2016
Restaurant General Manager
Yum Restaurants of Canada
01.2000 - 01.2003
Owner/Operator of my Catering business
Catering business
01.1993 - 01.1999
Apprenticeship - Red Seal Chef
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