Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Software
Work Availability
Affiliations
Timeline
KEY ACHIEVEMENTS
Generic

Felly Mpita

Kelowna,Canada

Summary

Results-oriented professional with extensive experience in project management, business analysis, and business analytics. Seeking to leverage expertise by driving strategic initiatives and delivering high-impact projects.

Overview

14
14
years of professional experience
1
1
Certificate
6
6
years of post-secondary education

Work History

Business Analyst | Project Manager

Independent Consultant Strategy & Transformation Consulting
KINSHASA, DR Congo
05.2018 - Current
  • Led the business process review and improvement, including requirements gathering and analysis, documentation and process design, developing business plans, work plans, project plans and terms of reference design, of the public expenditure chain to implement a new integrated financial management system in two provinces of the DRC
  • Facilitated certified training in Project Management, utilizing PRINCE2 Foundation and Practitioner methodologies, for managers and agents at MTN Congo.
    Interacted
  • Interacted with internal customers to understand business needs and translate them into requirements and project scope
  • Identified patterns and trends in large data sets and provided actionable insights

Information System Manager

CFAO Automotive & Equipment
01.2017 - 12.2019
  • Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
  • Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
  • Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
  • Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.

Cisco Regional Instructor

Cisco Regional Academy/Polytechnic
01.2012 - 12.2017
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Improved student performance by defining clear goals and communicating performance metrics.

Senior Information Technology Project Manager

CONGO AIRWAYS
05.2015 - 11.2015
  • Delivered effective integrations of warehouse management system software applications to centrally manage tasks.
  • Employed tools and methods to track progress throughout lifecycle of projects or initiatives.
  • Assessed billing automation, accounting, and real-time reporting and analytics capabilities.

Education

Master of Science - Business Analytics And Artificial Intelligence

University of Lancashire
United Kingdom
11.2025 - Current

Certificate - Business Intelligence With Power BI

UBC Sauder
Vancouver, Canada
10.2025 - 11.2025

Certificate - Business Analysis Boot Camp

UBC Sauder
Vancouver, Canada
08.2025 - 12.2025

Certificate - English For Academic Purposes Program

UBC English Language Institute
Vancouver
01.2025

Certification - PRINCE2 Practitioner Certificate in Project Management

Axelos
Paris
12.2017

Certificate - TERP10 SAP ERP, Integration of Business Processes

SAP America Inc.
Philadelphia, USA
12.2016

MBA -

Beulah Heights University
Atlanta, USA
07.2014 - 05.2016

Bachelor of Science - electrical and computer engineering

University of Kinshasa
10.2008 - 03.2012

Skills

  • Project Management Tools: Microsoft Project, JIRA, Trello
  • Business Analysis: Requirements Elicitation, Data Gathering, Use Case Modeling, BPMN, Business processes improvement
  • Data Analysis and Visualization: SQL, Power BI, Python
  • Software and Tools: Microsoft PowerPoint, Excel and Visio
  • Database Management: MySQL, Microsoft SQL Server
  • Programming Languages: Python, SQL
  • Cisco technologies: VLANs, Trucking, STP, Routing, VLSM, DHCP, NAT, DNS, NTP, ACL, SSH, SNMP
  • Microsoft Azure: Networking, Compute, Storage,
  • Language proficiency: Fluent in both French and English

Certification

- CBAP (in progress)

- PRINCE2® Practitioner Certificate in Project Management

- PRINCE2® Foundation Certificate in Project Management

- CCNA 640-802

- TEF, TEST D'ÉVALUATION DE FRANCAIS

Languages

English
Advanced (C1)
French
Bilingual or Proficient (C2)

Interests

Mentoring and Coaching

Reading

Jiu-JiTsu

Software

Python

Power BI

SQL

SQL Server

MySQL

JIRA

Trello

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Affiliations

  • IIBA Certified Member: 81869554
  • PMI Certified Member: 5306854

Timeline

Master of Science - Business Analytics And Artificial Intelligence

University of Lancashire
11.2025 - Current

Certificate - Business Intelligence With Power BI

UBC Sauder
10.2025 - 11.2025

Certificate - Business Analysis Boot Camp

UBC Sauder
08.2025 - 12.2025

Business Analyst | Project Manager

Independent Consultant Strategy & Transformation Consulting
05.2018 - Current

Information System Manager

CFAO Automotive & Equipment
01.2017 - 12.2019

Senior Information Technology Project Manager

CONGO AIRWAYS
05.2015 - 11.2015

MBA -

Beulah Heights University
07.2014 - 05.2016

Cisco Regional Instructor

Cisco Regional Academy/Polytechnic
01.2012 - 12.2017

Bachelor of Science - electrical and computer engineering

University of Kinshasa
10.2008 - 03.2012

Certificate - English For Academic Purposes Program

UBC English Language Institute

Certification - PRINCE2 Practitioner Certificate in Project Management

Axelos

Certificate - TERP10 SAP ERP, Integration of Business Processes

SAP America Inc.

KEY ACHIEVEMENTS

  • Directed the review of all business processes for CFAO DRC, thus achieving optimization in operations and bringing about a 12% cost reduction
  • Successfully implemented a comprehensive information system for Congo Airways that improved operational capabilities and supported key strategic decision processes
  • Led the business process review and improvement, including requirements gathering and analysis, documentation and process design, developing business plans, work plans, project plans and terms of reference design, of the public expenditure chain to implement a new integrated financial management system in two provinces of the DRC. Funded by the World Bank
  • Facilitated certified training in Project Management, utilizing PRINCE2 Foundation and Practitioner methodologies, for managers and agents at MTN Congo.
Felly Mpita