Summary
Overview
Work History
Education
Skills
Timeline
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Camille Mercado

Richmond,BC

Summary

My experience in retail and administration, combined with a friendly demeanor, ensures a positive experience for customers and colleagues alike. Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Overview

11
11
years of professional experience

Work History

Assistant Supervisor

Softmoc
Richmond, British Columbia
11.2024 - Current
  • Facilitated customer selection of footwear and accessories based on preferences.
  • Maintained clean and organized sales floor and stockroom areas.
  • Operated point-of-sale system to process transactions efficiently.

Channel Sales Manager

Alianza Grande Technologia
Angeles City, Pampanga, Philippines
11.2020 - 05.2022
  • Drove revenue growth by consistently meeting sales targets.
  • Demonstrated product knowledge through effective presentation of services.
  • Maintained comprehensive records of appointments, sales, and complaints.
  • Processed orders efficiently to enhance customer satisfaction.
  • Finding new customers, answering all inquiries, and building relationships with clients.

Assistant Administrator Supervisor

Laus Group
San Fernando, Pampanga, Philippines
05.2016 - 06.2019
  • Streamlined procurement processes by coordinating with vendors for equipment, supplies, and services.
  • Generated comprehensive weekly and monthly reports for management review.
  • Managed daily schedules and appointments for team members to enhance operational efficiency.

Barista

Starbucks
San Fernando, Pampanga, Philippines
09.2014 - 02.2016
  • Prepared and served high-quality beverages to customers daily.
  • Maintained cleanliness and organization within coffee shop environment.
  • Operated espresso machines and grinders to ensure optimal beverage preparation.

Education

Bachelor of Science - Hotel, Resort And Restaurant Management

Mary The Queen College
Philippines
04-2014

Skills

  • Exceptional customer service
  • Friendly and outgoing personality
  • Team player
  • Office administration
  • Customer engagement
  • Problem solving

Timeline

Assistant Supervisor

Softmoc
11.2024 - Current

Channel Sales Manager

Alianza Grande Technologia
11.2020 - 05.2022

Assistant Administrator Supervisor

Laus Group
05.2016 - 06.2019

Barista

Starbucks
09.2014 - 02.2016

Bachelor of Science - Hotel, Resort And Restaurant Management

Mary The Queen College

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Camille Mercado