MUSKAN Muskan
NORTH YORK,Canada
Summary
Versatile and customer-focused professional with proven experience in the beauty industry and fast-paced food service environments. Successfully led teams and managed daily operations as an Assistant Supervisor at Tim Hortons, handling staff training, inventory, and customer service. Certified by Shehnaz Beauty Parlour, with hands-on expertise in manicures, pedicures, waxing, threading, hair treatments, and up-to-date beauty trends. Skilled in product knowledge, sales techniques, in-store promotions, and loss prevention. Known for delivering personalized service, maintaining professionalism, and consistently driving customer satisfaction and team performance.
Overview
3
3
years of professional experience
Work History
Assistant Supervisor
Tim Hortons
Thornhill, ON
09.2023 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Trained staff on procedures and safety standards, managed shift schedules, and resolved customer concerns professionally.
- Handled inventory, minimized waste, and ensured cleanliness throughout the store.
- Monitored cash handling, supported sales goals, and promoted a positive team environment while ensuring compliance with company policies.
NAIL TECHNICIAN/Beauty Specialist
Shehnaz beauty parlour
Kurukshetra, Haryana
04.2022 - 07.2023
- Skilled in manicures, pedicures, waxing, threading, haircuts, coloring, and treatments, with strong knowledge of product lines and beauty trends.
- Delivered exceptional customer service and personalized recommendations to build client loyalty.
- Promoted and sold beauty products, contributing to revenue growth.
- Maintained high hygiene standards and professional display setups while staying current with industry practices.
Education
General Business -
Fleming College
toronto12.2024
Skills
- Customer Service & Sales: Skilled in delivering exceptional customer experiences, building client relationships, and using effective sales techniques to promote in-store products and services
- Beauty Services Expertise: Proficient in manicures, pedicures, threading, waxing, haircuts, hair coloring, and hair treatments, with up-to-date knowledge of current beauty trends
- Product Knowledge & Application: Strong understanding of beauty product lines and their proper application, enabling accurate recommendations tailored to customer needs
- Merchandise & Store Operations: Experienced in merchandise handling, maintaining display standards, and overseeing daily operations to ensure a clean and organized work environment
- Inventory & Loss Prevention: Competent in inventory control, minimizing product waste, and implementing loss prevention strategies to maintain stock accuracy
- Promotions & Upselling: Proven ability to execute in-store promotions and drive additional revenue through strategic upselling and product education
Timeline
Assistant Supervisor
Tim Hortons
09.2023 - Current
NAIL TECHNICIAN/Beauty Specialist
Shehnaz beauty parlour
04.2022 - 07.2023
General Business -
Fleming College
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